I mistaskenly manually changed the Number field type from String to Reference while OOB configuration is set to String .I did it in a table which extends the Task one. Does anyone know how i can fix it? Thanks
Discovery is finding Internet Information Services (IIS) by looking for a running process called "svchost.exe" with a command line parameter "iissvcs".Unfortunately, we're not finding a lot of IIS instances as the command line parameter is not displa...
Hi,is there any support for retrieving billing information regarding Microsoft CSP (Cloud Services Partner) agreements in Azure?I've managed to connect to our EA and got all billing info from that agreement (all subscriptions).Is it possible to integ...
We have implemented ServiceNow Discovery and configured schedules to perform scan. We need to run only Workstation scan during the day. If we add the behavior as WMI then it scans both Workstation and Servers.We won't be able segregate the IP ranges ...
Im using an excel file in a midserver that is configured, to import into Users table. In Data Sources, I have chosen 'File retrieval method' as 'File' and in the 'FilePath', Im giving it as 'MIDServer_xxxxxx\C:\Users\XXX\Desktop\MidServer_User_Import...
Trying to understand how the "Completeness" works with the Dashboard. We have 5 fields that are mandatory on the base configuration table (cmdb). However some of our classes these fields are not a required item and have a dictionary override on the...
Running Istanbul...Yesterday, when I had several discovery jobs running, I tried to perform another discovery of a single IP address of a Windows computer. This usually takes less than 2 minutes, but it took over an hour to complete. Then I notic...
I am using the SCCM plugin and trying to import the software data which is about 4,300,000 rows. The import times out before the data is done being compiled. Does anyone have any ideas on how to get the import to wait for the MID server for more than...
Hi everybody,I was at a customer site yesterday and they were asking for some additional possibilities when creating reports. Basically what they want is this:- Have reporting admins who can define global reports and change them in any way shape or f...
I'm working on implementing discovery and have come across a device that is not getting classified correctly. The OID in the classify input tells me it's BIG-IP vCMP Guest. While I could easily add the OID to the SNMP OID Classifications table, I...
Hi all,A customer is asking to implement Unix discovery, but is unwilling to use sudo in their environment. They are using a access and identity management tool Powerbroker for Unix. The requirement is to use Powerbroker, instead of Sudo, for Unix di...
What is best practice for ServiceMapping and update sets? Not all things are contained by update sets for ServiceMapping. Can some items be migrated via XML or will that cause more problem? Is recreating Business Service and Entry Point manuall...
Hi, I am trying to setup a business rule to auto add a user (Joe Smith) to a watchlist when the incident is assigned to the certain assignment group. This is what I have but it is not working. Also this should append the user not remove any exist...
Hi All, We use the date value of "updated" field (global) for reporting (e.g. Finding incidents that are open but haven't been updated in a month), but I need to retrospectively correct a field on thousands of records that has been calculating incor...
I have a excel file with the below info :Group NameUser nameUser idUser 1Group 11User 2group 22User 3group 33all the listed "users" and "group" are present in the user table and group table, ex(User1, user2, user3 are there in sys_user table and gr...
