Hello,
I had a couple of queries around the Field Mapping. We're currently on Tokyo release and I'm trying to configure Event Management but hitting a few challenges along the way.
1. If I make some changes to the event fields with Event Rules transform and compose section, are the updated fields available while creating Event Mappings? For e.g. if I update the resource field in the Transform/compose section and want to use the resource field to map another field value, will I be able to use the updated value for resource?
2. A lot of the information within the alert is contained within the additional_info field, is there a way to use these fields directly while mapping? Especially to use with single field mapping from section?
I tried going through the docs but didn't find much on these topics so I'm hoping someone has gone through and hit the same issues that I'm seeing while configuring Event Management.
Thanks,
Karan
#ITOM #EventManagement
