Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Event Issue With DataDog

Sean Burton
Tera Expert

Event Issue With DataDog


I am on my first project since moving to having ITOM. First event, and I am stuck. Core issue is I am not seeing an event on the event table when triggered from the monitoring system. I am hoping I can get some troubleshooting tips. This is for a new instance of DataDog. We have a working event creation from DataDog, but our team has a new instance called Guidewire under Datadog. 

 

- I created a user for the event integration.

- I created a push connector. 

- I followed steps at: https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/event-manageme...

 

Any advice on how to see why the event will not come over? For the source I just made a new one in the push connector, should I have done something different? 

0 REPLIES 0