Event management limitation

Jakub Drd_k
Tera Contributor

Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we create 60 parallel sessions to reach what we need?

1 ACCEPTED SOLUTION

Tony Branton
ServiceNow Employee
ServiceNow Employee

Event Management can process around 400 events per second on a Production instance configured to use all application nodes and with multiple scheduled workers (e.g. 2 per node).   This is configured in the Event Management Properties page.



Non-Production (i.e. Dev) instances only have a single application node, so the only performance tuning you're able to do is increase the number of scheduled workers   (e.g. to 4) however - at best - this will allow you to process around 100 events per second.



Non-Production instances are useful for configuring and testing event rules, but should not be used to evaluate event processing performance as the instance architecture is not equivalent to a Production instance.


View solution in original post

7 REPLIES 7

roy_silon
ServiceNow Employee
ServiceNow Employee

Best would be to reach out to your customer success team or solution consultants. 

Hi @roy_silon ,

We would like to learn more about Event Processing in terms of performance and scalability within ServiceNow Event Management. Could you please provide us with detailed information on this? If you have a white paper or any comprehensive documentation available, it would be extremely helpful.

roy_silon
ServiceNow Employee
ServiceNow Employee

Hey @AnilPathi please reach out to ServiceNow account team as part of an ongoing customer engagement to receive the scale white paper