Event management not generating message key automatically

[kumaraj]

Hi All,

I am pushing event using API explorer and get everything working as I expect but when i see in event's "message_key" field then I don't find any auto generated message key when i do not provide this value in API explorer.

I do not get message key generated in event record but I do get it in Alert's "message_key" field.

Any idea what can be wrong?

Thanks

[robertgeen]

If my answer is correct please mark it correct so others can easily find the answer. Thank you.

[Ryan Zulli]

Robert is correct, there is a BR on the em_alert table called "Add message key if missing" which concatenates fields together to make our own message_key ::

addMessageKey();
function addMessageKey(){
	current.message_key = current.source + "_" + current.node + "_" + current.type.name + "_" + current.resource;
}

[Hitoshi Ozawa]

FYI, all of my events from PRTG do have message_key assigned.

[robertgeen]

Yes which makes sense cause certain pull/push integrations will provide that to be used as it's typically a unique key on the generating side.

[Ashutosh Munot1]

Hi,

Message if not passed is auto generated with combination of 4 fields on event record using the BR ROB told.

This is the field which is mainly used for alert correlation in first place.

Thanks,
Ashutosh