Event management not generating message key automatically

[kumaraj]

Hi All,

I am pushing event using API explorer and get everything working as I expect but when i see in event's "message_key" field then I don't find any auto generated message key when i do not provide this value in API explorer.

I do not get message key generated in event record but I do get it in Alert's "message_key" field.

Any idea what can be wrong?

Thanks

[pratiksha5]

How this was solved? The BR is active and it is still not populating message key

[Ryan Zulli]

How are you sending in the event? Do you have a sample payload?

[pratiksha5]

Sharing the PDF. Sharing sample xml of the event. 

[Ryan Zulli]

Some of the necessary fields that we use in the BR are blank in your event :: Node, Resource, MetricName...etc - Type is populated with Syslog, so I imagine all of your events are deduplicating to one alert with a message_key of Syslog ... In this case you'll have to write an event rule to parse out data from Additional_info or create your own unique message_key.

Hope this help!

-Ryan

[pratiksha5]

I am already doing that. It is not working.