event managment

[shivam kumar21]

how to solve this SCTASK, The group email "DL-AMESADPO@company.com" needs to be removed under "PRIVACY AMESA SUPPORT."

[vermaamit16 · Accepted solution]

Hi @shivam kumar21 

1. Login to the ServiceNow instance on which you want to remove the group email.

2. Navigate to sys_user_group table by typing sys_user_group.LIST in the filter navigator as shown below :

3. Open the group record for "PRIVACY AMESA SUPPORT".

4. Remove the group email id from the Group Email field and save the record.

Thanks and Regards

Amit Verma