event managment

shivam kumar21
Tera Contributor

how to solve this SCTASK, The group email "DL-AMESADPO@company.com" needs to be removed under "PRIVACY AMESA SUPPORT."

1 ACCEPTED SOLUTION

Amit Verma
Kilo Patron
Kilo Patron

Hi @shivam kumar21 

 

1. Login to the ServiceNow instance on which you want to remove the group email.

2. Navigate to sys_user_group table by typing sys_user_group.LIST in the filter navigator as shown below :

AmitVerma_0-1712577724794.png

 

3. Open the group record for "PRIVACY AMESA SUPPORT".

4. Remove the group email id from the Group Email field and save the record.

AmitVerma_1-1712577797487.png

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

View solution in original post

1 REPLY 1

Amit Verma
Kilo Patron
Kilo Patron

Hi @shivam kumar21 

 

1. Login to the ServiceNow instance on which you want to remove the group email.

2. Navigate to sys_user_group table by typing sys_user_group.LIST in the filter navigator as shown below :

AmitVerma_0-1712577724794.png

 

3. Open the group record for "PRIVACY AMESA SUPPORT".

4. Remove the group email id from the Group Email field and save the record.

AmitVerma_1-1712577797487.png

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.