Event rule - not creating alerts
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-21-2024 06:27 AM
Hi All,
We have event rule created for Kubernetes cluster to create alerts when the pod value goes down. But it does not create the incident , it does created the alerts.
Binding - CI field Type
CI : Kubernetes clusters
Node or correlation id is not giving us the correct CI value.
Anyone has any ides?Please give your points here.
Bunch of thanks!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-21-2024 07:40 PM
Hello @Jai2021,
Please refer to the below link:
https://www.servicenow.com/community/itom-forum/event-rule-not-generating-alert/m-p/917536
If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-21-2024 07:41 PM
Even if No Rule Matches then Default Rule Generally Makes an ALERT and This is OOTB. ALERT should be Created at least.
I assume events are not getting IGNORED using ANY Events Rule -
Can you POST Event Data and Rule SS.
Regards
RP