Event rule - not creating alerts

Jai2021
Tera Contributor

Hi All,
We have event rule created for Kubernetes cluster to create alerts when the pod value goes down. But it does not create the incident , it does created the alerts.

Binding - CI field Type
CI : Kubernetes clusters

Node or correlation id is not giving us the correct CI value.

Anyone has any ides?Please give your points here.

Bunch of thanks!!

 

 

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @Jai2021,
Please refer to the below link:
https://www.servicenow.com/community/itom-forum/event-rule-not-generating-alert/m-p/917536

 

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,
Abbas Shaik

Rahul Priyadars
Giga Sage
Giga Sage

Even if No Rule Matches then Default Rule Generally Makes an ALERT and This is OOTB. ALERT should be Created at least.

I assume events are not getting IGNORED using  ANY Events Rule -

RahulPriyadars_0-1705894862833.png

 

Can you POST Event Data and Rule SS.

 

Regards

RP