Failed to start pipeline, com.snc.automation_common.mid.extension.api.InvalidExtensionParameterException: Operation metric Extension is stopped because cluster node is not running on the MID. error while setting the Operational Intelligence MID serve

[Savita1]

Hi,

I am getting the below error while setting up the MID server Operational Intelligence extensio.

Failed to start pipeline, com.snc.automation_common.mid.extension.api.InvalidExtensionParameterException: Operation metric Extension is stopped because cluster node is not running on the MID.

Can someone help me with it as what is it related to?

Thanks in anticipation

[Rahul Priyadars]

OI configuration needs some special attention at Mid Server Level. have a look at below doc.

MID Server and MID Server distributed cluster for Operational Intelligence

Have a look at this also.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0691012

Regards

RP

[Savita1]

Hi Rahul,

Thanks for the response.

The KB article that you have shared is for the Azure metric where by default we have the metric collection. But i am doing this for the Solarwind collector and was trying to configure the MID server to collect the metric data from the Solarwind.

It is then when I started getting this error in the Operational Intelligence MID server extension.

Thanks.

[Rahul Priyadars]

Hi Savita,

Hope you also went thru the Service Now Docs for Mid Server Setup in Cluster?

How Many mid servers you have?

Regards

RP

[Ivelin]

This might help: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0870499