Field Labels in Scheduled Reports

[WESAdmin]

When viewing a "List" of results you can export the list into Excel, CSV etc and the export displays the columns as field labels but when using a scheduled report it displays the columns as the actual column_name. I have a feeling this is a system default but has anyone scheduled a report with the results producing the field "Label" rather than the column_name. I have reviewed the setting on a scheduled report and tried "editting" reports via Admin but I cannot see anything that identifies how i get the field name into a scheduled report rather than the column name.

[Jim Coyne]

Actually, my experience is that the CSV export (manually or via a scheduled report) will always have the field name as the column header and Excel will always have the the nice label.

[WESAdmin]

Sometimes the plainly obvious is staring you in the face yet you still fail to see it.... Thanks heaps, I should have known this but as usual it takes another person's experience to turn the light on. Much appreciated.

[Jim Coyne]

Tell me about it - I was chasing down a problem a user was reporting earlier today. All of a sudden they could no longer see fields on a couple of tabs on a form. After a while looking through ACLs and running Debug Security, I realized they had simply collapsed the section. DOH!!!!

[WESAdmin]

Been there done that? I had a manager reporting they could no longer get into the Incident record, they could see the list but when selecting the incident nothing happened...... Was scratching my head for a while until I found out they were using the "new ui" and had the bottom half of the page split as low as it could go so you couldnt see it... Double DOH!