ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

metric intellegence implementation

Hi Team, I am looking for the documentation to implement Metric Intelligence.The Initial setup is completed, which is MID Server and Plugins. Now I wants to know how the Alerts we will receive in the ServiceNow, what all the configurations need to pe...

MirzaSaquiB by Tera Contributor
  • 427 Views
  • 3 replies
  • 1 helpfuls

Unable to Reboot MID Server (Windows Server) via ECC Queue

Hello everyone,Please excuse my English if it’s not perfect. Our team manages a MID Server running on Windows Server 2016.As part of a certain process, we have a requirement to reboot this server.We are using the following method to perform the reboo...

小沢真 by Tera Contributor
  • 251 Views
  • 1 replies
  • 0 helpfuls

Resolved! Add a timestamp to a scheduled report

We have a few scheduled reports that are delivered to our service delivery manager daily, currently the subject / file name is the same everytime.  Is there a way to timestamp either the subject line or attachment file name?

by  
  • 17008 Views
  • 21 replies
  • 14 helpfuls

Cloud Discovery questions

OK, Brain trust... here's my quandary... We are migrating massive numbers of our apps to Azure.  Right now, about 145 subscriptions, and maybe 15000 CIs spread across ALL the US Azure data centers.  would be so much easier if they were all centrally ...

pbostian by Tera Expert
  • 416 Views
  • 2 replies
  • 0 helpfuls

AWS Cloud Resorces discovered

Is there a chart or list of what AWS Cloud Resorces discovered viaCloud DiscoveryCloud Event DiscoveryAWS SGCI have been searching  I have found statements that Cloud Discovery discoveries mor Cloud Resources than SGC, but I have been unable to find ...

RGreene by Tera Expert
  • 461 Views
  • 3 replies
  • 0 helpfuls

Service Mapping and MS SQL databases , instances and cluster

Anyone worked on Service Mapping application patterns ? I am making good progress but still have a few challenges, one of them is related to databases:when discovering an MS SQL instance, I can connect using the host and instance name but unfortunate...

stephane_P by Tera Contributor
  • 689 Views
  • 2 replies
  • 3 helpfuls

My script is not working

HI Community, I have a requirement to generate a request when the records in sys certificate table has no valid from and no expires and with tag as valid certificate only for these records the request needs to be generated after 11 months from the cr...

suuriyas by Tera Contributor
  • 891 Views
  • 15 replies
  • 0 helpfuls

Can't see the serial number in the CI

I can see serial number from the cmdb_serial_number table, but not showing in the CI. When I open the computer's list I can't find the serial number!This is happening only in pre-prod yet I'm doing the same in Dev and works perfectly. The discovery a...

IbananatweS by Tera Contributor
  • 287 Views
  • 2 replies
  • 2 helpfuls

Discovery in Preprod = No serial number populated

Hello, I run into an issue after importing my update set in preprod and run the discovery of SCCM, the serial number and asset tags are marked empty. And in Dev, the discovery was working fine. I can't seem to find any error in sccm instance in prepr...

DelphineK by Tera Contributor
  • 396 Views
  • 4 replies
  • 0 helpfuls

Azure Arc VMs discovery

We have a requirement to discover Azure Arc VMs, but it seems this is not supported out of the box. Has anyone implemented Azure Arc VM discovery?