Imagine an enterprise monitoring environment generating 1 million events.Should all 1 million events be sent directly into ServiceNow Event Management?Or should filtering, deduplication, aggregation, and correlation happen before the events reach Ser...
Hi,I am trying to discover UPS devices manufactured by Sanyo denki. For UPS we don't have OOTB pattern available yet. OOTB Probe was able to only fetch the name and IP address of the UPS and not the serial number, due to which IRE threw errors and di...
Hi All,We recently upgraded our instance to Australia Patch 2 Hotfix, and we are observing an issue in Service Operations Workspace.After the upgrade, the following options/icons are no longer visible in Service Operations Workspace:Integration Launc...
Hey team! September is a big one. The headline is: the ITOM MCP Server is now generally available in Claude, ChatGPT, and other MCP clients, with full RBAC and audit. Alongside that, Otto gets its first true alert-handling agent, AI decisions become...
Hi all, I'm currently building a form, and on it I have several fields which hold a monetary value. I have selected Currency as the field type. However, I have been tasked with limiting the decimal points (to 2) to avoid the potential of erroneous va...
Fairly straightforward question which I'm sure will have a not so straightforward answer. Goal is to be able to look at the dependency view of a switch and see all the connected devices. Specific use case that triggered this post is the ability to pu...
Hi Team,I'm looking for clarification on Windows Discovery behavior when only SNMP credentials are available.We have a customer environment where:SNMP v2 credentials are configured for Windows servers.SNMP v3 credentials are configured for network de...
In ask the experts video, it is mentioned as - "unlike a full scans which can which scan every device incremental scans focuses only on the changes since the last discovery" Source - https://www.youtube.com/watch?v=ulwFn30wMrw at 20th min. Looks like...
Hi All, I know this will be long chase, in knowlege2026 ServiceNow showcased a game for event management. Does anyone can help me to get in touch with the product team for same? I have client has similar requirment. I am also checking this inte...
Hello,I am looking to only include my principal CI classes in the Stale Metric but seem to be getting more CIs counted due to removing the staleness inclusion rule on the parent table(cmdb_ci). What is best practice in setting up health inclusion rul...
Hi, Do we have any reference for algosec integration ?
Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...
I want to integrate aws with servicenow through service graph connector for aws.But,that shows 400 error while test the connection with the message "Authorization header cannot be empty (hashed with SHA-256 and encoded with Base64): '47DEQpj8HBSa+/TI...
I’m looking for expert guidance on configuring ServiceNow Health Log Analytics (HLA) to ingest Power BI Activity Events directly into ServiceNow without using Azure Log Analytics, as Azure Log Analytics is disabled at the organization level and canno...
Even though users have certified all the data present on data certification tasks, percentage complete field do not show 100% completed.If we click on Show Pending records action then too nothing appears in Pending list and State button is also not e...
