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Resolved! AIX - Active Connections probe ECC Queue Name file

In the AIX - Active Connections probe, the ECC queue name is "sh ${file:aix_connection.sh}". It is reported that this is a script that is created on the AIX server during probe activities. Our InfoSec team is securitizing every AIX probe and I'm unab...

GFSD by Tera Contributor
  • 380 Views
  • 2 replies
  • 1 helpfuls

Unable to populate tabular email body in incident

Hi Folks, I have required to convert emails into tickets, I have created flow to convert and it working as expected, only description is not populating correctly.Here, Email body need to populate in incident description. Mail body  coming as table fo...

ack by Tera Contributor
  • 340 Views
  • 2 replies
  • 0 helpfuls

Understanding Cost Centers and Budgets

Hi, Can someone help me understand which domain Cost Centers, Budgets, and Expense Allocation Rules belong to? I’d also love to know if there are any recommended courses or resources to explore these topics in depth. Thanks in advance for your help!....

Resolved! Discovery Fundamentals: about Linux server ( MID Server)

There is a task in Discovery Fundamentals that involves creating credentials for both Windows and Linux MID Servers. Creating Windows credentials was straightforward because the Windows MID Server was already included in the lab instance. However, I ...

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aki-yoshida by Tera Contributor
  • 662 Views
  • 5 replies
  • 1 helpfuls

Certificate Module with Discovery to Sectigo CA

We are exploring the Certificate Inventory module and they have a section where you can connect to your Sectigo CA. I am having a hard time getting that setup. Has anyone had experience with that?  Thanks in advance! -Adam

Discover ExtremeNetworks Wireless controller/AP?

Hi - Has anyone built Discovery pattern (or even probe/sensor...) to discover Extreme Networks Access Points?   ExtremeNetworks uses a controller and is SNMP enabled.  I'm presuming (hoping) it may be similar to Aruba AP discovery (another product wi...

DaveHertel by Kilo Sage
  • 1720 Views
  • 6 replies
  • 0 helpfuls

SCIM for CyberArk

Hi -  I installed the SCIM Plugin to connect to CyberArk Now, it´s need to be configured from scratch.  What should i do 1st pls?  Thank you

angelo_soar by Tera Contributor
  • 349 Views
  • 2 replies
  • 0 helpfuls

Bar Charts - Report broken down by month

I'm trying to create a Bar chart that breaks down the incidents submitted by month. It seems as if the only way to get the breakdown by month is to set the type to Calendar. Of course that isn't a bar chart. It just puts the collected incidents on a ...

jsperrazza by Kilo Explorer
  • 7602 Views
  • 7 replies
  • 10 helpfuls

Step by Step Guide AWS Cloud Discovery

I am looking for step by step guide which can help us to set up the AWS Cloud Discovery.If possible all steps that can help me in configurations to be done in ServiceNow as well as in AWS with best practices to make the cloud discovery work. Thanks i...

Resolved! Cloud Discovery questions

OK, Brain trust... here's my quandary... We are migrating massive numbers of our apps to Azure.  Right now, about 145 subscriptions, and maybe 15000 CIs spread across ALL the US Azure data centers.  would be so much easier if they were all centrally ...

pbostian by Tera Guru
  • 697 Views
  • 3 replies
  • 1 helpfuls

Resolved! Unable to discover windows server 2025

HI all - Hope everyone is doing good.  Our customer has started deploying windows server 2025 in the environment. We use ServiceNow discovery but it unable to identify the OS as 2025 or classify the servers as servers.   The article says that 2022 is...

ravikamma by Tera Contributor
  • 3864 Views
  • 9 replies
  • 6 helpfuls