- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-31-2022 08:51 PM
Hi guys,
I am having this weird issue where when I try to open the execution of flow, I get an error "User not authorised" and then "Forbidden. User Not authorised".
I had a look at this Support Article. But I cant see the role snc_internal available. But we havent even installed 'Explicit role' plugin.
Any clue of whats causing this?
TIA
Solved! Go to Solution.
- Labels:
-
Orchestration (ITOM)

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-02-2022 03:06 AM
HI,
I have seen this issue occuring when the user who try to save the flow or subflow do not have access to scoped application which some actions or flow is part of.
So please see if the access is managed properly.
Thank you,
Aashutosh

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-31-2022 09:02 PM
Hi in you flow designer are you running flow as user session? If yes change it to system session and try?
Harish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-31-2022 09:03 PM
Hi
have a look on the following page to learn how to execute a flow with a defined user: https://developer.servicenow.com/dev.do#!/learn/courses/sandiego/app_store_learnv2_flowdesigner_sand...
Maik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-31-2022 09:04 PM
Hi
May be you have been impersonated with non-admin users.
Thanks,
Prashant

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-02-2022 03:06 AM
HI,
I have seen this issue occuring when the user who try to save the flow or subflow do not have access to scoped application which some actions or flow is part of.
So please see if the access is managed properly.
Thank you,
Aashutosh