We are seeing frequent MID server high CPU utilizations due to what appear to be multiple Powershell processes being hung. We are on the London release. What should some of the basic troubleshooting steps be to alleviate this?
HI Team, Discovery failing with the below error for the windows device. I don't have any identification rules written on windows table , but below is the error i'm facing. Identification CI Errors: Identity Rule for table [cmdb_ci_win_server] miss...
Hi There, I am trying to write a regular expression in the event rule Transform section. I am getting extra characters in FQDN and i am trying to remove them. The example strings are : abcd-asm.vdcunix.local abcdasm.vdcunix.local i am trying to remov...
Hi Guys, Do we have any setting or property in Discovery or anywhere in instance to delete or mark CI as retired if it is not discovered in the last few days?
Has anyone been able to run reports against the Journal fields in ServiceNow?
When we tried moving update set from Dev to Test, Updates which are supposed to be captured on Flow Designer actions are not captured as expected. Example: We have created an action in flow designer with some input and output values as referred below...
Hello all, I hope you can help with the question below. We have recently deployed and activated the our ServiceNow New York instances and are starting to populate the CMDB using the ServiceNow discovery capabilities. We have been monitoring and basel...
Hi All, The documentation [https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server/task/t_InstallAMIDServerOnLinux.html ] to enable the MID Server to restart automatically is the init.d method: 17. To configure the MID S...
HiI am trying to find a good solution to updating the CMDB with vCenter CI's.Obviously a near realtime vCenter cmdb update solution is perfect as introduced in the following appealing video (links to 12:15 min/sec)Ask the Expert : Real-Time CMDB with...
I am looking for guidance on how to model the VMware NSX components prior to it being supported by Discovery. My VMware guys is asking me to as the following components to the CMDB:NSX ManagerNSX ControllerNSX Switch (use IP Switch class?)Universal N...
Hello everyone, We recently noticed that some servers (specially some Windows and Linux) have been reclassified by Discovery as "Out-of-band devices". How does ServiceNow decides whether a CI should be moved across classes like this? In some cases I ...
Hi,I need to create report that pulled record for last 4 months & Last 5 months. is there any way to add this new value on Date filter that say like thatCreated : on : Last 4 months.As we aware out of the box : last 3 months, last 6 months and last 9...
Looking around and learning more about the CMDB, I was browsing the plugins and saw that Discovery and Service Mapping Patterns is available in the ITOM list, but when trying to instal the plugin, there is an error that states that com.snc.pattern.de...
I'm running through the quick start guide for Discovery. For the discovery of subnets the system doesn't to crawl past anything beyond the initial router. It doesn't gather any of the subnets from the routing table. It's only gathering locally con...
Hi, looking for help if anyone has done integration with MS LAPS for external credential management?
