ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Discovery log is too large and could not be saved

Hi, we have repeated errors in the log about a horizontal discovery pattern failing for some IPs. However when trying to open the pattern log, it shows the message "Discovery log is too large and could not be saved". Is there a property to increase t...

Leo34 by Tera Expert
  • 3966 Views
  • 7 replies
  • 5 helpfuls

Resolved! Where is property: mid.sa.prefer_powershell

The documentation is rather confusing for what is default:<https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/mid-server-parameters.html> says:mid.sa.prefer_powershellEnables MID Server to use PowerShell ...

Todd36 by Mega Expert
  • 1650 Views
  • 5 replies
  • 4 helpfuls

Resolved! How to Create Table on Service Catalog Form?

Hi Team, My requirement is we need create a one table on catalog form to get some information from the end user. Please find the attached image and help me.

Harish6 by Giga Contributor
  • 3099 Views
  • 4 replies
  • 3 helpfuls

Issue in CI discovery with Multiple IP address

Hi Folks, Currently we are facing an issue with CI discovery where we have multiple IP address with single CI (Linux VM) . The problem is , every time the discovery runs , IP is changing itself , do we have any option to have the primary IP of the CI...

Jijo John by Kilo Explorer
  • 3900 Views
  • 13 replies
  • 6 helpfuls

Resolved! Can you have a successful CMDB without Discovery and Service Mapping?

Hey everyone, I wanted to check and see if anyone has successfully implemented the CMDB without using ServiceNow Discovery and Service Mapping and what did it look like? Do you manually create Business Services and Business applications?Do you automa...

Rodel by Giga Contributor
  • 4117 Views
  • 9 replies
  • 26 helpfuls

Resolved! Latest Licensing Model for Discovery and Service Mapping

Hello Experts, Does anyone know, what is the current licesing model for Discovery and Service Mapping. There is some information in the community for this topic, but is not for the latest version. I am wondering if it is still valid. Regards, Ivelin.

Ivelin by Tera Expert
  • 6339 Views
  • 3 replies
  • 2 helpfuls

SNMP OID for serial number of Linux server

Hi All,   We are doing discovery of Linux servers using SNMP.  I am aware that preferred way is SSH, but SSH is not feasible at our place. we have performed discovery using SNMP but serial number is missing. I am looking for SNMP OID for serial numbe...

BMC Discovery and Service Now CMDB integration

Hi Friends, Is there OOTB integration between BMC Discovery and Service Now CMDB? Also where can I get transformation mapping between BMC Discovery Repository tables and Service Now Class and attributes? I found below reference in the Community, but...

CMDB Discovery issue, missing with Serial Number

I have networking devices in my cmdb and I am missing with serial numbers for few devices but could also see there are serial number few other devices, Why it missing for few and others populating the serial numbers for same manufactures? How I can p...

Ragav4 by Tera Contributor
  • 2377 Views
  • 3 replies
  • 1 helpfuls