for ServiceMapping, Is the saListCis function documented somewhere?

[porthos]

For ServiceMapping, Is the saListCis function documented somewhere?   What other parameters or abilities does it have?

Thanks,

PG

[sachin_namjoshi · Accepted solution]

Hello,

I see only docuemtnation for saListCis

https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/product/service-mapping/re...

Regards,

Sachin

[bernyalvarado]

Hi porthos, indeed, it's documented within your instance. It's a global business rule.

Thanks,

Berny

[bernyalvarado]

It's code is something like this:

function saListCis(bsId) {

      var gr = new GlideRecord('svc_ci_assoc');

      gr.addQuery('service_id', bsId);

      gr.query();

      var prefix = '';

      var ids = '';

      while (gr.next()) {

              ids = ids + prefix + gr.getValue('ci_id');

              prefix = ',';

      }

      return ids;

}

The logic is the following:

Based on a given Business Service ID it goes to the table that hold the associations between a Business Service and its related CIs and retrieves the list of CIs associated to that Business Service in a comma concatenated string list.

Thanks,

Berny

[bernyalvarado]

I hope this helps!