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09-23-2020 01:40 AM
HI Team,
I have the whole thread regarding retrieval for registry keys for discovery and really got resolved and got the value needed. I am trying to get another key same way as I did yesterday Get Last Logged On User from Windows Registry but this time i get error:. What this Red line with error means i checked with Admin the path is correct but what could be the issue . Please need help again from you experts.
Thanks
Solved! Go to Solution.

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09-23-2020 04:01 AM
Hi,
In the patterns (windows-os desktops and Windows -OS Servers) which I added extensions yesterday . Right click on the UI action -->Synchronise with MidServers
This you can try.
Thanks,
Ashutosh

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09-23-2020 03:22 AM
Hi,
What error it gives you and what information you are trying to fetch?
Do you want to store this on CI or some other table in CMDB?
Thanks,
Ashutosh

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09-23-2020 03:24 AM
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09-23-2020 03:30 AM
Hi Ashutosh,
yesterday when I was trying it was LastLoggedOnUser and it gave me results also it updated CMDB with the update in the custom field which i created.
Today I am trying another two keys in the same way those are other folders under SOFTWARE\CUSTOMERFOLDER
-Trying to get Service (Registry path is different for these below two)
-Trying to Get Environment
Now i removed the ones which I added today and tried running the ones which I got yesterday and seems that threw the same error now. What went wrong i got updated CMDB with lastloggedonuser and now when i run it gives me same error.
Need again guidance on it please.
Thanks

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09-23-2020 03:38 AM
Hi,
Oh remember that thread. So what you have to check is if the pattern is syncronised with MID Server or not.
Also check the logs system logs for details error.
Thanks,
Ashutosh
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09-23-2020 03:49 AM
Hi Ashutosh,
Did not get that what I need to do to synchronise after I did yesterday can you please help this is completely new to me so will be helpful
Thanks