Resolved! NGINX
Forum Posts
How to access the Service Now instance Web portal from each of our Midservers
What is needed to allow us to log in to our Service Now instance from our midservers no using SSO. Our weblink redirects to try and use sso. We have multiple environments using separate ADs. Currently we are not able to connect via webrowser to t...
Resolved! Use Regex in Event Management Rule
Hi,I am trying to create an event management rule where I want to match a Regex condition. But while adding the Regex condition the event rule is not matching the event.Cannot find any document regarding this, and previous community posts say that th...
windows server not getting discover in ServiceNow
Hi Community, Currently, we are facing an issue during discovery of windows servers. During discovery we are getting credential issue, when we test the credentials of those windows servers credential test is also failing. And as per windows admin tea...
service mapping issues
While establishing service mapping , I am having some issues ;1) ServiceNow Service mapping CI discovery into DB configuration is not customer-specific.The Service Mapping process currently connects to all the databases, but we need to limit it to on...
Pattern Designer : how to set manual input parameters for debug
Hello,I'm trying to launch debug on pattern "Amazon AWS Service account"This pattern has input parameters that I need to set.I see the debug windows has a "manual entry" option, with an "Input Data" text box.But I can't find any doc that explains the...
Before BR with Update
Hi , I want to remove update from this BR. Is there a way to remove update from the Script and Glide Api. updateChildren('comments', gs.getMessage('Comment copied from RITM')); function updateChildren(fieldName, msg) { var rec = new GlideRec...
Service Mapping Tables
Hi Experts,What are the tables involved in Service Mapping? How are Application Services, Business Application, and Business Services are different from each other and how are they being used in CMDB?
Service Graph Connector for Jamf - Error: Unable to make a connection to JAMF API call. Please check
Hi, We are trying to setup Jamf connection using Service Graph Connector. we are following Guided Setup, but while testing connection using 20 records pull, it gives below error. Error: Unable to make a connection to JAMF API call. Please check your ...
Resolved! Alert table em_alert
Hi, I am aware that events are kept for 5 days and alerts for 90 days,I was able to find what purges the events in the table rotation. But, I am unable to find out what purges alerts after 90days.Can you please provide me with the job name, business ...
Resolved! Pattern table empty field population with first row values
Hi,I'm stuck on a pattern development solution which can't be that hard, surely?I have a table as a result of parsing a config file in which the first rows fields contain default values and all subsequent rows may or may not be populated. If there is...
Resolved! Secret Management in PDI
Hello Everyone!I am trying to test Secret Management in my PDI. However in PDI, only the Secret Management core plugin is available but I need to test the enterprise version of the same. Is there a way to download the enterprise plugin in PDI? I have...
Resolved! Licensing for Java on MID Server
All, I have a question about the version of Java that is run by the MID servers WRT licensing. Is it dependent on the client to make sure that they have licensing for that version of Java running on the MID servers? Or does ServiceNow provide the l...
Agent Client Collector Discovery policy execution intervals
The SAM discovery policy is defined to execute every 4 hours. What determines the execution time? Does the ServiceNow Instance store the last execute time and then every 4 hours send out the “Sam Advanced Discovery” check request? Is the timeout s...
"Enhanced Discovery" check definition runs frequently
The ECC queue on devices that have the ACC agent has the "Enhanced Discovery" check definition running frequently. The understanding from reading the ServiceNow documents is the Discovery Check definition, called Enhanced Discovery, should not execut...
