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How to de-duplicate 2 ESX servers with same name?

We originally discovered an ESX server in 2017Recently, a new server was discovered with same name  (different OS Version / Build / Managed object reference ID)- same vCenter Instance UUID and same vCenter ReferenceI see the "install_status" on the o...

Resolved! Discovery Schedules Conditional Scripts

Hi, is it possible to schedule the following times on a discovery schedule:1. First Tuesday of the month from 20:00 - 21:00 - Test environment2. Second Tuesday of the month from 20:00 - 21:00 - Stage / UAT environment3. Third Tuesday of the month fro...

ScottR by Tera Contributor
  • 889 Views
  • 6 replies
  • 4 helpfuls

Azure Discovery issues

Hi All, While performing azure discovery, it is creating 3 schedules a day and we have 3 MID server with same capability, Can anyone help me resolve this issue. Thanks in Advance!! Regards,Ajisha 

Error in Horizontal Discovery Sensor

Hey Guys,   Has anyone encountered the following error during discovery   "Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed"   I checked the Horizontal Discovery senso...

parth2 by Tera Contributor
  • 1853 Views
  • 3 replies
  • 4 helpfuls

Bi-directionnel OBM intergration

Hi, Has anyone created or found a connector which is Bidirectionnel for OBM to ITOM? The connector which is avaialble from ServiceNow is one side only. Thanks  

George18 by Tera Expert
  • 1290 Views
  • 7 replies
  • 2 helpfuls

Best Practice When Modifying Out-Of-The-Box Items

Hello, ITOM, What is the best practice when modifying out-of-the-box items? 1) Do the following as recommended by Anshu Anand in the post Question About Pattern Customizations And Discovery & Service Mapping Patterns Plugin Upgrade?Copy the out-of-th...

Tom Rausch by Tera Guru
  • 766 Views
  • 1 replies
  • 2 helpfuls

PDI - how to do test discovery ?

In personal Instance , how to do discovery for testing Let example our personal laptop into servicenow PDI  Any idea /help

sukran by Mega Sage
  • 649 Views
  • 8 replies
  • 1 helpfuls