One of our discovery jobs keeps hanging when trying to update the cmdb_ci_config_file_tracked_relations table. I've tried looking for any information that I can related to this table but can't find anything. I've even tried pulling the table up in ...
We are starting to service map weblogic applications that run from linux host clusters. Each physical cluster has multiple weblogic domains that run multiple applications. Since these clusters are shared resources, our service maps are picking up da...
Hello,Currently our organization is attempting to configure and setup the Oracle Options part of discovery based on the provided documentation found below. Looking to see if anyone has successfully set this up so far and what their hurdles were. The ...
Hi Experts, We are working on an AWS cloud billing data job, and we did OOB configuration but receiving below error: Error occurred while running the script - "AWSCostAndUsageReportProcessor" Detail:Processing failed with error: AWSCSVRecordProce...
I'm planning the configuration procedures for the Microsoft Endpoint Configuration Manager spoke, and we have some concerns about assigning the 'Application Administrator' role to an MECM/SCCM user. This requirement seems excessive, which is raising ...
Hi All, We want to exclude empty user email accounts while importing users through LDAP. Below is the filter query currently we are having(&(objectClass=person)(sn=*) (!(objectClass=computer))(!(ou=Leavers))(!(employeenumber=888888))(!(employeenumber...
Hi,If we have an event going into the event table of the ITOM Health module, we would like to be able to reduce it's severity if the CI is a NON Production CI. We dont want to raise a P1 incident for a Development CI. Which method do you recommend to...
I have some VM in Azure whose server class is getting discovered but its' VM instance is not getting discovered, When the discovery is getting triggered following things are happening- 1. In the devices tab of discovery ID 2 records are getting creat...
Our CMDB is being inundated with Duplicate Tasks like the ones shown below. There are items in the Azure Network Interface Card class that have the same identifier - Object ID, as in the Cloud Mgmt Network Interface class. Similarly, items in ...
We have several fields in which have enabled HTML in order to give our end users a "pretty" view of data on a homepage. It works great on that page but when you look at the data in reports or list views the HTML tags display making the data difficult...
Hello, I am testing Datadog event integration with ServiceNow. I am able to get a Datadog event to create a ServiceNow event and then an alert, but I can't get it to turn into an Incident no matter what I do. In the Alert Management Rule, I created ...
Hello All We want to disocover the HP ILO device which are appliance in nature.We are getting below error when trying discover.Can someone please help met to fix?What configuration needed for this?
Hello, see the below screenhost , refers to Azure datacenter table.I need to manually add few entries in this related list. Ex- I need to add a new VM.I click on NEW, add the details and submit.Later when I come open above datacenter page, I still se...
Hi All. Alert records are updated when aggregating Alerts with EventRule. Please tell me the reason for this update and how to prevent it.
Hello. We have enabled the discovery of Microsoft Certificate Authority (CA) certificates using the Microsoft CA - Certificate Management pattern. We have one CA server with multiple templates, and noticed some errors during discovery. To isolate the...
