With multi node processing on, what is the recommended number of scheduled jobs for the setting in event management properties? Sometimes I feel our processing time is slow, and wonder if it should be moved from 1 to at least 2. But does that have op...
Hey all, I now have a requirement to lock fields, make them mandatory and unlock depending on states and wondered what the best/quickest approach would be below is the flow and what locks/mandatorys are needed When the phase is in definition noth...
Hello Team, Can anyone please help me to understand how can we integrate Event Management via Emails?What would be its prerequisites and how it can get converted as events in ServiceNow? Any quick help is much appreciated. Thanks,Pranita Bahuguni
Hello All, I am working for PRTG integration with event management module. I would like to the PRTG version :23.2.83.1760 does support or not with pull connector mechanism. As I have gone through the servicenow doc it is stating that "21.3.71" is t...
What is the solution for duplicate records coming in stagging table (SG-Intune Computer) after the plugin upgrade of Intune (version 2.2.1)?
We've configured the SolarWinds/ServiceNow integration and incidents are being created properly from alerts, but we're finding now that once the incident is resolved (an active state) in ServiceNow the incident is getting re-opened because the alert ...
Why would I see the following in the Discovery logs? Launching Pattern for CI type cmdb_ci_appl_tuxedo, skipping creation of Shell CI Is it is a property, missing credentials, etc.?
Hello All, We are discovery Azure cloud using service account and discovery is working fine as well. However we are not seeing IP address being populated on VM instance table against any VM coming from Azure. To discovery Azure IP addresses, we found...
There was a need to have switchport names ('interface_name') to combine the related switch name and the interface name. Ex: Switch01-Eth1/1. This was to allow users to easily identify which switch the port was associated with on certain forms and vie...
Hi Team, Could someone please share your ideas for me, We have created around 300+ service maps. However due to operational changes maps are getting changed (update, new, delete). I can compare with baseline in the map. My requirement is, how do i se...
I am finding this issue in the discovery log? Any help would be great! Sensor error when processing Horizontal Pattern: No sensors defined
Hello All, I have Downloaded Mid Server MSI file & successfully I can installed Mid Server , but after running successfully inI'm unable to see mid sever in ServiceNow Table/Instance Attached screenshot for same. can anyone help me on this ????
Please explain how to convert IPv4 address to IPV6 address for discovery ? Here Mid servers are build with WinRm protocol and team said it should be discovered using IPv6 address How to convert IPV6 address with prefix for following ip range ( 10.80...
Hi All,Any help is appreciated. This is regarding the creation of de-dup task, presently we are executing the script for every app individually in TEST Instance.We want to create all the de-dup tasks in one attempt (in PROD) for all applications (we...
We are trying to map a very large application and are getting the following error: The number of connections created by the (5,865) pattern exceeded the allowed number (1,000). When I go to the handle error section of Discovery Messages it states "On...
