Hi All, Written business rule update incidents which are created from alerts and not having ci need to update incident with CI,please check the below script for reference. Business rule: asynchronous business rulescript: var incidentSysId = curren...
Hello, We are in the process of initiating the implementation of service mapping and have encountered a specific requirement to map the Qlikview service. This service utilizes the Qlikview web server instead of IIS. In our research for a suitable pat...
Hello Everyone, Having issues with 17. Get Nutanix Host step from nutanix components pattern.When I test this step result is coming as empty. I have validated permissions on Prism side and all is good, If I try to hit api call from postman it works b...
What is the use of below Event Management property -evt_mgmt.update_alert_restricted_fields_elapsed_time - Minimum time in seconds before updating an alert for identical events
Hi all,My goal is to :1, Create Discovery Schedule which will connect to HP ILO server,2, run commands like show/map1/accounts13, get output from command, parse and update information on serverDiscovery OOB will now fail at beginning when UNIX class...
Hi All, I am having the device for which single IP is cofigured against two different hostnames with different serial numbers.Means it is a cluster type.but we are able to discover single device instead of two devices in servicenow. Please guide me. ...
NOt able to activate plugin on my PDI instance which I have upgraded to Vancouver recently.
I want to create Cloud Discovery schedules in bulk and want to know where Schedule and Service Account relationship exists ? how can we add schedules in bulk along with the service accounts.
Hi All, ServiceNow invites you to check out the new MVP page for any and all information related to the newly re-imagined program. If you are interested in becoming a ServiceNow Most Valued Professional, return there on December 1st to apply for our ...
create ui action to download the incident form values in excel sheet
Hi, I am familiar in creating a service map with webapplication or tcp connection. I have the hostname but i dont have the entry point or port number to automatically discovery the map.Quick Question: How can I build a manual service map? I know what...
Hi All,We are upgrading the Mid Server to a higher version, and I'm in need of test scripts/UAT testing steps for testing the Mid Server functionality from the ServiceNow side. May I know what all needs to be tested after the installation?Thank you.
we are using terraform null provider for some azure resources to do some activity. We are ready with the terraform script templates, but in the cloud, catalog items it is not populating the templates and we want to know whether the ServiceNow CPG mod...
Hi, We ran the GCP ServiceNow Discovery with enabling VM's (Ip based discovery) option beacuse there is need to run ip based discovery for GCP VM's also. For that we enable PORT 135 , PORT 22 ,DCOM PORT Range From 49152 to 65535 and PORT 445 but stil...
In virtual instance table related list cloud tags are populated but those are not populated in particular cloud server CI cloud tag related list and for azure its working fine but AWS and google its not working. Below is the relationship is dependi...
