Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Can mid server report to more than one instance

Hi,  Is it possible to connect one mid server to Dev and Prod both the instances, so that I could get all the CIs/resources discovered by one mid server to both Dev and Prod instances.    Thanks Deepanshu Grover

Nlyte Integration with ServiceNow CMDB ... !

Nlyte Integration with ServiceNow CMDB - Has any one successfully completed the integration process, i am currently facing an issues where the integration is complete and handshake has been successful, The CI information has been manually added to Nl...

vipinven1987 by Kilo Contributor
  • 2494 Views
  • 8 replies
  • 0 helpfuls

Resolved! Application Service discovery

Hi folks, we use application to drive some of our processes such as change management. I have created custom classification to discover application that run on our servers, but looking at the official documentation, it only creates Applications. Ques...

lmundere by Kilo Sage
  • 3436 Views
  • 6 replies
  • 6 helpfuls

Resolved! Windows / Linux Server Build Date

Hi All, I am attempting to discover the build date of Windows and Linux servers.  Is that at attribute that is captured out of box?  If not, has anyone created an extension to retrieve the information from the BIOS or perhaps interpret the informatio...

rerose by Tera Contributor
  • 848 Views
  • 1 replies
  • 0 helpfuls

Resolved! Install multiple mid servers on Linux server

Question: Can we install multiple mid server on single linux server I have installed a mid server on linux in /opt/servicenow/mid folder When we extract .rpm file, system auto creates a folder in opt/servicenow folder. Do I need to log in with anothe...

Error when trying to upgrade ACC-V on Windows OS

Hi,I got an error when trying to upgrade ACC-V on Windows OS.ServiceNow explains that you need admin rights to upgrade. However, even if I set that up, the error could not be avoided.Does anyone know the cause and how to deal with this?Regards,Yuna

SQL monitoring through acc agent

Hi All, Acc agent is installed on the SQL server and SQL instances are created in CMDB. I would like to monitor the SQL related parameters, could you please confirm how i can achieve. I tried with default SQL check but its not giving desired result.I...

Community Alums by Community Alums  
  • 474 Views
  • 1 replies
  • 1 helpfuls

Not able to see metric chart or metric explorer

 Hi,In Agent Workspace, I open an alert, click Metric tab, page with charts cannot be loaded, saying Error 500. In Event Mangement -> Metric -> Insight Explorer, I added a CI entity which is a host with ACC installed, and drag metric to chart, but no...

itom_poc_ERROR.png itom_poc_ERROR2.png
Yao by Mega Contributor
  • 521 Views
  • 1 replies
  • 0 helpfuls

Cisco vManage integration with ServiceNow

Hello,I am currently seeking a solution for integrating ServiceNow with Cisco vManage. While I have explored the options available, I have not been able to locate a readily available out-of-the-box solution. I kindly request your valuable insights an...

Discovery : TCP connection dropped error

Hi All,I have tried the discovery for few of the servers but it's showing the error - Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server in PROD instance.When I try to discovery the same server in DEV insta...

Resolved! Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."

Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."