Hardware product model not updating through discovery
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07-10-2024 06:39 AM
Hi
We are also facing a issue in our instance.
Issue is that the discovery process creates "product models"(cmdb_ci_hardware_model) and it doesn't update it later so the CI / Assets are not updated properly.
There is a case where for a Hardware Model the model number is wrongly populated.
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07-10-2024 07:32 AM
Hi,
Please find the below article for your reference:
How Discovery captures Model ID and Manufacturer for servers and devices - Support and Troubleshooti...
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Selva