Mid server version is not matching to Instance Version

pavan garige
Tera Expert

Hi All,

 

My Non Prod Instance(Lower Instance) mid server is down due to Mid server version is not matching to Instance version .
Instance Version - Vancouver Patch 9

Mid server Version  - vancouver Patch 8

 

could you help me to upgrade Mid server version in lower instance?

4 REPLIES 4

Slava Savitsky
Giga Sage

Follow instructions from this product documentation article to upgrade your MID server.

Harish Bainsla
Tera Sage
Tera Sage

Selva Arun
Mega Sage
Mega Sage

Hi Pavan,

 

Please find the below article for manually upgrading the mod server:

Upgrade the MID Server manually (servicenow.com)
For more info: MID Server upgrades (servicenow.com)

Regards,


Selva

 

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.

Pratiksha
Mega Sage
Mega Sage

It should automatically upgrade to the next version. If it did not work then you might see version showing in yellow colour. 

 

Also, you will have issue reported in the related list of mid server. Are you seeing any issue? 

 

Check the logs to see why it is not able to autouprade. It should be able to talk to servicenow instance as the upgrade will needed again when you want to go for next version.