Mid server version is not matching to Instance Version
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07-09-2024 01:13 AM
Hi All,
My Non Prod Instance(Lower Instance) mid server is down due to Mid server version is not matching to Instance version .
Instance Version - Vancouver Patch 9
Mid server Version - vancouver Patch 8
could you help me to upgrade Mid server version in lower instance?
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07-09-2024 02:08 AM
Follow instructions from this product documentation article to upgrade your MID server.
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07-09-2024 03:54 AM
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07-10-2024 07:56 AM
Hi Pavan,
Please find the below article for manually upgrading the mod server:
Upgrade the MID Server manually (servicenow.com)
For more info: MID Server upgrades (servicenow.com)
Regards,
Selva
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07-10-2024 08:42 AM
It should automatically upgrade to the next version. If it did not work then you might see version showing in yellow colour.
Also, you will have issue reported in the related list of mid server. Are you seeing any issue?
Check the logs to see why it is not able to autouprade. It should be able to talk to servicenow instance as the upgrade will needed again when you want to go for next version.