Hold/Wait time for the Alert creation

SNExploreGuru
Tera Expert

Hi,

I have scenario,

" Hold the alert creation for Type=x for 600 seconds, if another event comes within 600 seconds (10 minutes) the timer should restarts."

Please guide me how to achieve this.

 

Thanks,

Guru

 

 

6 REPLIES 6

 

Thanks Rahul for your response, yes I did and working fine.

Missed to update here after changes.

 

Thanks,

Guru 

Kelly Logan
Kilo Sage

I am implementing this as well but mainly with event/alert rules and some subflows. Here's my current methodology:

 

  1. Event rule captures original info, sets 'Monitor' flag and Alert Severity to "Warning".
  2. Alert rule conditions look for 'Monitor' flag, 'State' = "Open" (no clear received yet), and 'Created' before 10 minutes ago - when a monitored alert is found to be open and older than 10 minutes, run subflow that restores original 'Severity'.
  3. Other Alert rules then react to the Alert now that 'Severity' has been raised - this lets the handling of the escalated Alert be done on an individual basis per Alert type if desired.

I think this creates some consistency and keeps maintenance at the rule/low-code level without needing any custom fields. I'm still working and testing this, but let me know if you'd like to see the final product or have any questions.