How can I determine what CI identifier was used by a Service Graph Connector
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‎05-01-2025 07:08 AM
I am using Tanium Service Graph connector, but I cannot tell what CI identifier was used to populate the CMDB, so I can't easily try to adjust the identifier rules.
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‎05-03-2025 06:19 AM
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‎05-05-2025 01:44 AM
Hi @PhilipHulsh ,
CI identifier will be applied based on your ServiceNow CMDB table. For example, if you are pulling Hardware related data from Tanium and this get stored in cmdb_ci_hardware table then, Hardware rule from CI identifier(cmdb_identifier) will get applied automatically
Mark it Helpful and Accept Solution !! If this helps you to understand.
BR,
Gomathi K