How can I determine what CI identifier was used by a Service Graph Connector

PhilipHulsh
Tera Contributor

I am using Tanium Service Graph connector, but I cannot tell what CI identifier was used to populate the CMDB, so I can't easily try to adjust the identifier rules.

2 REPLIES 2

SK Chand Basha
Giga Sage

Hi @PhilipHulsh 

By default you got related identifiers from plugin. 

 

Gomathi Kannan
Tera Guru

Hi @PhilipHulsh ,

 

CI identifier will be applied based on your ServiceNow CMDB table. For example, if you are pulling Hardware related data from Tanium and this get stored in cmdb_ci_hardware table then, Hardware rule from CI identifier(cmdb_identifier) will get applied automatically

GomathiKannan_0-1746434757487.png

 

Mark it Helpful and Accept Solution !! If this helps you to understand.

 

BR,

Gomathi K