How do I change a reference field's "preview" window size?

[MG Casey]

When you hover over the preview icon in Fuji by a reference field, the window that previews the record is too small:

Is there an attribute I can add to widen this?

[User179407 · Accepted solution]

Hi,

The view that previews the records is the sys_popup view.

goto

https://yourinstance.service-now.com/nav_to.do?uri=incident.do?sysparm_view=sys_popup

This will open the Incident form in the popup view.

Then click on the header, Configure-->form layout.

Add the fields that you want to show on the popup. (Add only relevant fields that you want to show on a popup)

Let me know if this helps.

Suraj Chauhan

[MG Casey]

That's a good idea-   it's really my UI Macro causing an issue on the pop-up as it's too wide to be seen. I'll remove it from that view.

[Steven Young]

the sys popup view will only allow a certain number of fields to be displayed.

also i have figured out that if you have "sections"   typically only the first (top) section is displayed.

the view that pops up cannot be widened (that i know of)   but if you make the top section longer, the popup will become longer.

[Karan Chhabra]

Hi @Steven Young

if you make the top section longer, the popup will become longer: How can I do that?