How do I get hold of the schema (Tables/Attributes) from ServiceNOW?

[persephone]

Currently in the process of identifying the data that we will require in migrating data to ServiceNOW and have no idea where I can get hold of the schema.  

[tltoulson]

Hi Persephone,

The System Dictionary contains most of the information that you will need.   In your ServiceNow Instance, navigate to the table whose schema you wish to explore, right click, and click Personalize Dictionary.   This will give you a list of fields and their data types used on the table.

Bear in mind that in ServiceNow tables can inherit fields from base tables (Incident inherits from Task for instance).

Another place you can look is the Tables module in your ServiceNow instance.

[Mateen · Accepted solution]

Go to Table & Columns in System definition. There you will find a button to check schema of every table in servicenow.

If you give more detail about what you are trying to explain more, i can guide you better.

Mateen

[persephone]

Dear Shaik,

Thank you but I am in TEST.   Do i need to be an administrator to access the schema?     I can't seem to find Table & Columns...

[persephone]

Thank you.