How the "Is Virtual" field gets populated using discover?

[devyani-laxmi]

 How the "Is Virtual" field gets populated using discovery?Is it different for different classes, checked in the business rules "Virtual Computer Check" but still not able to identify from where it gets checked.

[devyani-laxmi · Accepted solution]

Hi,

 There is an OOB Business Rule 'Virtual Computer Check', which sets the 'Is Virtual' field. It only handles Solaris, VMware and Hyper V servers. In order for it to handle other Virtual servers types, like AIX and HP UX servers, users may need to create a new business rule with a similar format or modify the existing business rule based on their requirement.

The above is the reply from th Service now HI team.

Thanks for the help

Regards,

Devyani