How to add an alert action in a workspace?

senon
Tera Sage

Hello, expert!

I am setting up an operator workspace for use with Event Management.

What I would like to do is to add more alert action items as shown in the image below.

find_real_file.png

.

I've searched the Docs and the community, but I couldn't find any table that has actions like "Search Google" or "Dependency View" in it.

How do you configure these actions?


Best regards.

senon

1 ACCEPTED SOLUTION

dov1
ServiceNow Employee
ServiceNow Employee

Hi

You can create an Alert Management rule with "Manual" option and it will be added there

https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/event-management/task/create-alert-management-rule.html

 

Thanks

View solution in original post

2 REPLIES 2

dov1
ServiceNow Employee
ServiceNow Employee

Hi

You can create an Alert Management rule with "Manual" option and it will be added there

https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/event-management/task/create-alert-management-rule.html

 

Thanks

This document was just what I was looking for.
Thank you very much.