When a Virtual Hosted OS Server is retired, does the Virtual Machine Instance get retired? For example, when retiring a Windows Server our automation properly set the status / operational status to retired. However, in the VMware Virtual Instance tab...
How to do trouble shoot in discovery in service now i am new to discovery could you please explain in detail
Hi,I am looking for some help in discovering Riverbed Network devices. Please guide me if someone has acheived it.Regards,Rakesh
I'm creating a custom connector, but can't find a way to retrieve the API Key credential defined in the instance. It's simple if basic auth is the case by using 2 lines of code below,var username = this.probe.getParameter("username");var password = t...
Hi , I need transform map to update the reference field. I have the excel sheet it contains the data . I need this to be updated on the Maintain Items reference field
Hi Admins I am looking for a way to list: All users using SSO for loggin on to the system.All users NOT using SSO for loggin on to the system. Is there a way to get such an overview? Greets Wim
I have activated the service graph connector for jamf and able to populated 3036 record . however for 201 record the discovery source is populating as sg-jamf which is correct but for rest of 2800 record discovery value was populating as Technopedia-...
We are PoC'ing the ACC agent. We have it installed on one PC and that PC is in sn_agent_cmdb_ci_agent but we don't see a corresponding record in sn_agent_computers_connected_to_agent. It seems the record in sn_agent_computers_connected_to_agent is ne...
OOB ServiceNow disocvery uses Win32_OperatingSystem.Version WMI path to find the version of Operating System. With this it is getting the version something like "10.0.15063" for a windows machine. With winver command on the machine, I can see the ver...
Hi, after having made the snmp discovery of some printers through the IP addresses, I do not receive the information on the serial number. Below I write the models for which I do not receive the serial number after discovery: Hewlett-Packard HP Desig...
Hello All, I have a query, during a discovery of a IP switch (Cisco Controller) I faced a CI Identification error. The error is defined as follows, can someone please help on this urgently? I am using the OOTB Network switch pattern for the same. T...
Hello Team, I have a question regarding failover cluster configuration for MID server. The customer is using external data sources(JDBC connection) with the MID server. Per product document, For performance and reliability reasons, these data so...
Hi , I need a Transform script to ignore the empty data from the source file. We are importing few data to Linux Server through excel sheet. We are seeing some blank record getting inserted every time. When i check the source staging table . I do...
Hello. I searched and failed to find an answer as to why Discovery fails to classify these load balancers. I did find the link below and followed what the OP said worked but Discovery still fails to classify. Can someone help please?
Hi, How do we use concurrent import set with the existing Inbound webservice table, The data we are receiving it from third party application via ecc queue and inserting in import set staging table. Can we use the concurrent import set table. Thank...