ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Concurrent import sets

Hi, How do we use concurrent import set with the existing Inbound webservice table, The data we are receiving it from third party application via ecc queue and inserting in import set staging table. Can we use the concurrent import set table.   Thank...

Hari24 by Tera Contributor
  • 1871 Views
  • 4 replies
  • 0 helpfuls

Which table to be used to add Storage devices manually

Hello all, I want to manually add Storage device used for Backup and deduplication into ServiceNow. Below are the details which need to be added: Hostname IP Address VM/Physical Mgmt IP Make Serial No Total Disk (GB) Can anyone please let me...

Pranita2 by Kilo Guru
  • 1341 Views
  • 3 replies
  • 4 helpfuls

Failed to execute discovery command on host

I see this error message when Top Down Discovery is done, but I can't seem to find any information about what is wrong. I can't find the command it's referencing: GetFileNamesByExpression / GET_FILE_NAMES_BY_EXPRESSION So, what's wrong and how do I s...

find_real_file.png

Resolved! ServiceNow auto discovery

Hello all, I wish if someone could share the best practice for discovering servers through ServiceNow discovery. We have multiple MID servers deployed in our environment. The service id attached to these mid servers for server scanning is currently g...

Imran Shad by Mega Expert
  • 1744 Views
  • 6 replies
  • 0 helpfuls

No duplicate CIs in CMDB Dashboard

Hello Experts, We are facing issues with CMDB Dashboards for duplicate CIs. We have around 500+ de-duplication tasks for duplicate CIs records but still, the dashboard shows 0 data for duplicate CIs. This data is being displayed from the cmdb_health...

find_real_file.png find_real_file.png find_real_file.png

Nagios Solarwinds integration with ServiceNow

Hello Everyone, I am trying to understand methods for integration for event management for Nagios and Solarwinds with ServiceNow. Documents are scattered and not at single place. Can anyone provide all the pointers that are required for this integrat...

415 unsupported media types

Hello , we are onboarding service now into our tech stack , right now in the process of integrating ServiceNow(SN) with our Java application which calls REST api of SN to create new incidents.  Need the community help in solving this problem ..  the ...

Kamalesh1 by Kilo Explorer
  • 1046 Views
  • 1 replies
  • 0 helpfuls

Resolved! On process pid: 3884, error: Identification sections in pattern failed: section: Identification for Sharepoint, error: Match step predicate is not matched.

Hi All, I am new at ITOM and I'm getting the error: On process pid: 3884, error: Identification sections in pattern failed: section: Identification for Sharepoint, error: Match step predicate is not matched. I have no clue how to troubleshoot. Any st...

find_real_file.png find_real_file.png
James40 by Kilo Expert
  • 631 Views
  • 1 replies
  • 0 helpfuls

Resolved! Load all records in Data Source

Hi    Is that possible to ignore the columns from the excel sheet during load    We see the error in the vcgos1.csv file that data is not loading and getting below error.   When I see the excel sheet there are 2 fields which is not there in my stagin...

find_real_file.png find_real_file.png
Saib1 by Tera Guru
  • 708 Views
  • 2 replies
  • 0 helpfuls