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ITOM EM Alert correlation per time and amount

Hello, We have an integration between New Relic and ServiceNow and we receive alerts each time one of the Agents running in our servers stops reporting data. When there is, for example, a network issue we might receive tens or hundreds of these alert...

Community Alums by Community Alums  
  • 772 Views
  • 3 replies
  • 1 helpfuls

How to Reduce Event noise?

We have Dynatrace connected to ServiceNow that's constantly sending out Events to ServiceNow and Incidents are being created from the Alerts. I need to reduce noise, specifically for CPU/Memory saturation events. The requirement is if you get an Even...

Looper23 by Tera Contributor
  • 1202 Views
  • 3 replies
  • 1 helpfuls

Reporting on table sizes

Here's a request for ServiceNow: Provide a report at regular intervals on table sizes. Every table: number of rows, number of bytes. I would love to see this in a list view that we could sort & search & report on.It is argued in the posting Finding S...

haldroid by Tera Contributor
  • 3731 Views
  • 6 replies
  • 0 helpfuls

Not able to access Table API URL

Hi All, We have tried to access the below API from local browser. https://<instance>/api/now/table/em_alert We have the mentioned privileges evt_mgmt_admin, evt_mgmt_user, evt_mgmt_operator, web_service_admin, rest_api_explorer,rest_service, soap and...

Yokesh by Kilo Guru
  • 1524 Views
  • 4 replies
  • 0 helpfuls

Datto RMM Event Management - anyone ever integrated?

Hi, Interested in comments, views, feedback on experiences integrating with Datto RMM. We are currently stepping through our ITOM journey (discovery and CMDB complete) - currently Service Mapping and want to prove out an end to end flow to Incident c...

Carl32 by Kilo Contributor
  • 1100 Views
  • 2 replies
  • 2 helpfuls

Azure Kubernetes Services Discovery

Hi, We are trying to discover Azure Kubernetes Services (AKS) clusters using the OOTB Kubernetes pattern. We have gone down the route of the Bearer token authentication but still unable to discover any clusters. Following the documentation, the 'Kube...

ayman_h by Kilo Sage
  • 2197 Views
  • 4 replies
  • 0 helpfuls

Event Management with out Mid Server?

Hello Excepts, For Event management, Client have don net App software which collect the event from monitoring tool and visualize the client. Now client want to integrate dot.net Rest API to ServiceNow. Will it be possible to integrate Rest API with o...

SNOW44 by Mega Guru
  • 848 Views
  • 3 replies
  • 2 helpfuls