How to add hyperlink in close notes of a task in workflow

[spandana kalla]

Hello Community,

Actually as per my requirement i need hyperlink in close notes of a task . I have written script for this, but its working for work notes , i need hyperlink in close notes . This script is working fine in work notes , but in close notes i am not gettimng hyperlink . please help me with this. @Mohith Devatte 

Script i have written :

var req_for = current.request.requested_for.getDisplayValue();
var url = 'https://conagra.service-now.com/sp?id=sc_cat_item&sys_id=ce75036adbed4950ed38a9c8139619b1&referrer=popular_items';
var linkName = 'link';
var msg = '[code]<a href="' + url + '">' + linkName + '</a>[/code]';
task.close_notes = ' User ' + current.variables.requested_by_zid + ' has been added to ' + current.cat_item.group.getDisplayValue() + ' as requested.Software pushes automatically and user may need to kick off the install if the software is still in the software center.  To do this, go to the windows search bar in the bottom left and search for software center.  Go to the pending installs tab and initiate the install.  If there are still issues, please open a helpdesk ticket for further troubleshooting assistance. '+msg ;
task.work_notes = ' User ' + current.variables.requested_by_zid + ' has been added to ' + current.cat_item.group.getDisplayValue() + ' as requested.Software pushes automatically and user may need to kick off the install if the software is still in the software center.  To do this, go to the windows search bar in the bottom left and search for software center.  Go to the pending installs tab and initiate the install.  If there are still issues, please open a helpdesk ticket for further troubleshooting assistance. '+msg ;

Thanks,

Spandana.

[Aman Kumar S]

Its a string field, it will not accept clickable hyperlinks

[spandana kalla]

Hello ,

Actually this close notes should get update when state of the task changes to closed complete . As per above script before changing to closed complete the close notes is getting update . I need close notes should get update if once state changes to closed complete . Can you please say how it's possible . @Aman Kumar @Mohith Devatte 

Thanks,

Spandana.

[Mohith Devatte]

@spandana kalla  

If you are doing it through Business rule configure a after Update BR with condition as state changes to closed complete and then execute the script above to  set the close notes

please mark my answer correct if it helps you

[spandana kalla]

@Mohith Devatte 

Is there any way to write script in workflow only in the task so that it gets update after it changes to close complete