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Resolved! Mass deletion of Records from Computer Table(cmdb_ci_computer)

Hi,  Could any one please guide me on how to delete all records from cmdb_ci_computer table using Glide Record query?( I have tried using "Delete all Records" By going to Tables and Columns but it is not deleting all records at once.)  Thanks and Reg...

Create Alert from Events Generated by Email

Hello! Here is what I am trying to accomplish. In this specific scenario I want an "Event" generated every time a email comes in with a system error. I then want to create an "Alert" on the 4th email that occurs in a 60 minute window. Here is where I...

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Nic Omaha by Tera Guru
  • 6360 Views
  • 4 replies
  • 3 helpfuls

Resolved! Anyone know how to get current instance in the Service Portal?

Looking for a way to get the current ServiceNow instance from the Server Side or Client Side in a Service Portal widget.   We are building a mailto link and I want to grab the instance name and url for use with the mail to.   Only way I can think of ...

tstocking by Tera Guru
  • 5623 Views
  • 2 replies
  • 4 helpfuls

Report Chart Labels

I have a request pending to update several charts on a dashboard homepage. I cant find any options or documentation related to chart labels or totals. Im looking for two types of labels that are pretty standard for most any reporting tool:1. Data lab...

sreed by Kilo Explorer
  • 6216 Views
  • 6 replies
  • 0 helpfuls

Resolved! multi-domain (MSP) and shared configuration items

This is my first post to the community board so if I do something I shouldn't I apologize.I managed a Multi-domain (MSP based) ServiceNow instances for a Managed Service company and we recently went live with ServiceNow.Each of our customers are conf...

alive817 by Kilo Contributor
  • 2576 Views
  • 3 replies
  • 2 helpfuls

Has anyone integrated with Siebel?

I have a manager who is asking us to link ServiceNow to Siebel.It would be great to hear from anyone who has done this, or attempted it.Thanks in advance for any information on this!

HugoFirst by Kilo Sage
  • 3291 Views
  • 4 replies
  • 0 helpfuls

Scheduled Report Comes out Blank... sometimes

So, I have a very simple report, which shoots out an email with the report in excel format attached, each morning at 5AM.This report is just a list of open incidents assigned to specific groups. There are always at least 50-100 records in this report...

Droid101 by Kilo Explorer
  • 6714 Views
  • 11 replies
  • 9 helpfuls

Resolved! g_form.isNewRecord() gs equivalent

Is there a gs equivalent to the g_form.isNewRecord() ?  I find this very useful in client scripts, but sometimes, I see myself wanted to use this in UI Actions that are not client-based as well...

kungfuu72 by Giga Expert
  • 22643 Views
  • 5 replies
  • 3 helpfuls

MID Server will not start after instance upgrade

This is just posted for shared community knowledge, I've already solved it.I came into work this morning to reports of a MID Server not running for our dev instance but the test and prod instances were fine. I knew we recently had a patch applied to ...

Daniel A-C by Tera Expert
  • 6040 Views
  • 6 replies
  • 1 helpfuls

Service Mapping Credential issue

Hi Friends,I'm trying my hands on service mapping and discovery. I have a set up as below.Virtual box VM - Ubuntu 16 installed on it.ApacheMy SQLWordpress installed on this VM.I saved the SSH credentials in the credential store and ran a normal disco...

Discovery Error.jpg
aniketgore by Giga Expert
  • 3421 Views
  • 11 replies
  • 1 helpfuls