How to add hyperlink in close notes of a task in workflow

[spandana kalla]

Hello Community,

Actually as per my requirement i need hyperlink in close notes of a task . I have written script for this, but its working for work notes , i need hyperlink in close notes . This script is working fine in work notes , but in close notes i am not gettimng hyperlink . please help me with this. @Mohith Devatte 

Script i have written :

var req_for = current.request.requested_for.getDisplayValue();
var url = 'https://conagra.service-now.com/sp?id=sc_cat_item&sys_id=ce75036adbed4950ed38a9c8139619b1&referrer=popular_items';
var linkName = 'link';
var msg = '[code]<a href="' + url + '">' + linkName + '</a>[/code]';
task.close_notes = ' User ' + current.variables.requested_by_zid + ' has been added to ' + current.cat_item.group.getDisplayValue() + ' as requested.Software pushes automatically and user may need to kick off the install if the software is still in the software center.  To do this, go to the windows search bar in the bottom left and search for software center.  Go to the pending installs tab and initiate the install.  If there are still issues, please open a helpdesk ticket for further troubleshooting assistance. '+msg ;
task.work_notes = ' User ' + current.variables.requested_by_zid + ' has been added to ' + current.cat_item.group.getDisplayValue() + ' as requested.Software pushes automatically and user may need to kick off the install if the software is still in the software center.  To do this, go to the windows search bar in the bottom left and search for software center.  Go to the pending installs tab and initiate the install.  If there are still issues, please open a helpdesk ticket for further troubleshooting assistance. '+msg ;

Thanks,

Spandana.

[Mohith Devatte · Accepted solution]

Then you need to add a "Wait for Condition" activity with the condition as state change to closed complete and when  in "Run Script" activity execute your script after this wait for condition

please mark my answer correct if it helps you

[spandana kalla]

@Mohith Devatte 

create a task with dl-group and then wait for condition activity should get added with conditions like state is closed complete and then a run script activity in that write that close notes script only right?

[Mohith Devatte]

yes correct try this

[spandana kalla]

@Mohith Devatte 

for testing purpose when task got generated i changed that state to closed complete , but here in wait for condition its showing running , it's not going to next path in workflow , to see whether close notes is getting updated or not .Please refer the attachment

[Mohith Devatte]

@spandana kalla can you send the screenshot of inside configuration in wait for condition activity