How to add VCenter credentials?

[Shruti45]

Hello,

We are trying to add VCenter credentials for Discovery. We have VMware credentials already set up, how to add/extend credentials for Vcenter?

[Rahul Priyadars · Accepted solution]

see if this Post help you.

Vmware Vcenter Discovery - Quick and Crisp

https://community.servicenow.com/community?id=community_article&sys_id=01682ee5db10891480073ca8f496194b

Regards

RP

[Shruti45]

Hello Rahul

Thank you for this article. Can you confirm if we can use the same credentials for VMware and Vcenter(as the type available is: VMware). Or if we add 2 different credentials for them.

[Rahul Priyadars]

Yes ...But first talk to ur Vcenter admin and let them know what acess rights u need for discovery they will create in Vmware Vcenter setup.

Regards

RP

[Mike I2]

I've just recently discovered vCenter and it's related ESX's for the first time. You need two or three sets of credentials:

1. Windows Credentials (an admin service account) configured on the vCenter host server
2. VMWare credentials configured with read-only role and License Admin privilege in vCenter 
3. You may or may not need CIM credentials on the ESX's. I've found that I've been able to discover some with just vCenter creds, although others have needed CIM, no idea why. 

The ServiceNow docs say that you shouldn't need Windows credentials if you have valid vCenter credentials configured correctly, however in my experience this isn't the case. 

You also need these ports open:

• vmapp6_https: 9443
• vmapp_https: 5480

Seeing an error relating to no access to /sdk on the vCenter host is a good indication that the VMWare credentials aren't configured, so look at for those when vCenter classification runs. 

I hope this helps. 

Mike