How to connect Event Management to VROPS?

[Ryan Lee2]

Does anyone have experience sending alerts or connecting Event Management from a cloud hosted version of VROPs 8.5x?

I'm working with a customer and they are telling me that sending alerts via REST api is not feasible b/c its a deprecated feature. 

 

Even if it were supported, i was told it would require each alert to be configured individually.   

We are looking at the OOTB connector but it requests an IP plus creds.  Unfortunately, b/c VROPs is hosted and accessed via url and then select the appropriate VROPs instance.

I just don't have experience here or access to the VROPs instance and really need help.

[Raj_Esh]

Hi Ryan,

Please refer to the following links which can help?

Configure event collection from vRealize

ServiceNow Notifications with vRealize Operations 7.5

VMware vRealize Operations (vROps) - ServiceNow Integration

Thanks,

Raj

[Ryan Lee2]

Hi Raj,

Thanks for the reply but the ServiceNow docs look like they are specifying a local VROPS instance to connect to via IP vs. a cloud hosted instance.   That's the piece i'm struggling with.

Unfortunately, the 2nd link provides an example for integrating alerts to Incidents via REST and requires each Alert be configured individually.   That REST notification is also listed as deprecated in VOPRS v8.5..

It seems like we should have be able to reference the VROPS API (https://www.mgmt.cloud.vmware.com/vrops-cloud/suite-api) vs. the local IP.   

Ryan

[Raj_Esh]

Hi Ryan,

I Understand, Let's see if someone has any suggestions. 

Thanks,

Raj

[Micah]

Ryan/Raj

Was there a solution found for this problem?