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Resolved! Tag Based ServiceMapping

Hi All,  Creating the tag-based service mapping Flat structure of map is coming on map..we need to show as a top-down view but its not coming..  we need like as per below pic. For example we have deployed the key and value as per below- key- Test, d...

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Geet6 by Tera Contributor
  • 2926 Views
  • 4 replies
  • 3 helpfuls

How to clean up an unmanaged CMDB

I've been asked to clean up CIs in an existing CMDB where Discovery has been running unmanaged for three years. There are ~200,000 CIs. When I review the Configuration Console, everything type/option is turned on. I am seeking input/guidance on how t...

cynlink1 by Tera Expert
  • 4136 Views
  • 7 replies
  • 11 helpfuls

Resolved! CMDB Reconciliation Rule does not work as expected

Hi! I have configured a Reconciliation Rule for Computer class from the CI Class Manager. It includes the fields that can be modified by ImportSet data source. It is the only reconciliation rule for the class, and it does not have any conditions:   ...

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jesjuar by Tera Guru
  • 3507 Views
  • 5 replies
  • 2 helpfuls

Does the Deletion Strategy auto delete the CI as well? Or is there anything when Discovery runs that auto deletes a CI such as a DB Catalog?

I have seen where a Database Catalog CI was deleted by the Service Account used for Discovery. Is this caused by the Deletion Strategy being set on that table to Delete? I was thinking that it did not delete the actual CI but trying to understand wha...

jdeken by Tera Contributor
  • 2228 Views
  • 4 replies
  • 3 helpfuls

Resolved! Where are the WMI Commands Located for Probes

I have been having an issue with Windows Credentials for my Discovery. I have been through a laundry list of trouble shooting steps including remote connecting to a target server from the mid server host via WMI, connecting using a powershell command...

Mason Angus by Giga Contributor
  • 3877 Views
  • 5 replies
  • 0 helpfuls

Identification Rule is not working

Hello Team, i  have created the Identification Rule and Reconciliation Rules on the cmdb_ci_hardware table but when I am uploading the data through load data utility  then CI is created   but when I update the Manufacturer then NEW ci is created. my ...

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