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How to identify and validate CIs created via Discovery?

We are implementing Discovery for the first time and were quite surprised (and impressed, and overwhelmed) by the amount of information that Discovery was able to pull in.  For example: Running a quick discovery on 1 windows server alone created 68 C...

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Nia McCash by Mega Sage
  • 2277 Views
  • 12 replies
  • 1 helpfuls

AWS discovery is not discovering any VM's

Hello, AWS discovery is not discovering any VM's. I did apply workaround mentioned for PRB1396922 but dint help. What could be the reason. PS I am suing this option to discover the VM's

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Nik Amy by Tera Contributor
  • 2165 Views
  • 6 replies
  • 0 helpfuls

Creation of Metric with Script Calculation ?

Hi Guys,  I would like to create a Metric to capture the "Assigned To" field changes. My requirement is to capture the field changes only for a specific group. When the "Assigned To" of an incident changes for the particular group, then it should be ...

Mathews1 by Tera Contributor
  • 9786 Views
  • 19 replies
  • 2 helpfuls

Resolved! CI Deletion.

Hi,I am searching for - What is the best practice way to delete the CI’s from CMDB? when there is a need to delete CIs in bulk ? Please share some docs or reference links available on same. Thanks in advance.

Resolved! How Discovery populating CMDB Data?

Hi Teammates, Am new to ITOM, i want clear information how & from where the Data populate in CMDB by Discovery, using Datasource(Transform map) Data is populating using Excell sheet, Manual entry can be possible through form, but how Using discovery ...

sainath3 by Mega Guru
  • 2695 Views
  • 5 replies
  • 6 helpfuls

Serial number discovery on stacked switches

I am getting inconsistent results when discovering stacked switches.  The serial number is getting discovered on some of the slaves but is blank on the Master switch.  Any ideas how I can get discovery to retrieve the serial number on the master? Tha...

rerose by Tera Contributor
  • 1566 Views
  • 2 replies
  • 1 helpfuls

Resolved! Discovery Cisco WAP

I have got the requirement to discover Cisco Aironet Wireless Access Point , the vendor has provided me with the MIB and OIDs.  The discovery what we are planning is to do from Wireless Controllers. I have uploaded the MIB and now configuring the SNM...

Ragav4 by Tera Contributor
  • 2082 Views
  • 18 replies
  • 1 helpfuls

Resolved! Discovery of MSSQL Database Instances

I am new to discovery. Below looks like a credential issue, but I am wondering if I do not have the right problem. I have run discovery in my environment. I find the host machine and the software that is running on that host machine. I find MSSQL Ser...

syddent by Kilo Contributor
  • 6443 Views
  • 12 replies
  • 3 helpfuls

VMware vCloud Director

Our provider requires us to use the VMware vCloud Director interfaces as described here.The VMware interfaces as suggested in the ServiceNow Docs, more specifically described at Requirements for VMware Cloud, are prohibited.Does anyone have experienc...

hps by Tera Contributor
  • 4254 Views
  • 7 replies
  • 0 helpfuls

Resolved! Event Mgmt Dashboard

I am setting up Event Mgmt on my dev instance. I have got the plugin activated. When I go to Event Mgmt > Dashoard to see the Service Dashboard it's showing a different one. I am looking for this :   But what I see is this:

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EssnZilla by Tera Contributor
  • 1775 Views
  • 6 replies
  • 1 helpfuls

CIS - Event Management exam dumps.

Looking for mock exam questions for Certified Implementation Specialist - Event Management Exam. Quizlet.com has some flash cards but they are too basic. Please share the link if you have know any sites from where i can download the dumps.

EssnZilla by Tera Contributor
  • 2713 Views
  • 6 replies
  • 5 helpfuls