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02-24-2022 01:29 AM
I am looking for a way to create a relationship between two tables on a specific field. Most Youtube instructions and ServiceNow instructions arequit streit forward.
Give a name
Source table
Query table
Thats it, but how do I define the relation field.
Example.
We store entries from the system log in an audit table so we can save them for a longer time. The table is named "u_admin_auditlog".
So, if someone is impersonated, that impersonated user is stored in the field "target account"
If an *admin user is loggin into the system, the *admin user is stored in the field "target account".
Now if we open a record, I want to add a related list where we can see the performed actions (URI).
So, the relation should be: "u_admin_auditlog, target account" to "sys_audit, user".
Resumé, if I open a record in the u_admin_auditlog than in the related list all record of the user in that record should be shown from the table sys_audit.
Now I created a Relation:
System Definitions > Relationships
[New]
Name = AuditlogToSys_audit
Applies to table = u_admin_auditlog
Queries from = sys_audit
But how do I set the relation to the specific fields?
The relation should be: "u_admin_auditlog, target account" to "sys_audit, user".
I think this have to be done in the relation under [Advanced] but I need some assistance in how to do that.
Also, in a later fase of our project, the records shown in the related list shoud be from the date "u_admin_auditlog, created", so we only see actions performed by the user from a certain date.
Greets
Wim
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02-24-2022 01:34 AM
Hi
A Parent-Child relationship can be created by adding a reference field, that references the parent table on the child table. Same like OOB Change and Change Task relationship.
It can be created by adding a reference field on the child table and then you will find that relationship in the related list (right click->configure-> related list) of that parent table, from where you can add it to the form.
If there is a requirement for a child to have more than one parent, then you have to create a many-to-many relationship.
Go to System Definition>> Relationship
check the link below :
Attachments Related Lists — ServiceNow Elite
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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02-24-2022 01:34 AM
Hi
A Parent-Child relationship can be created by adding a reference field, that references the parent table on the child table. Same like OOB Change and Change Task relationship.
It can be created by adding a reference field on the child table and then you will find that relationship in the related list (right click->configure-> related list) of that parent table, from where you can add it to the form.
If there is a requirement for a child to have more than one parent, then you have to create a many-to-many relationship.
Go to System Definition>> Relationship
check the link below :
Attachments Related Lists — ServiceNow Elite
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep

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02-26-2022 06:51 AM
Sandeep,
We used your code and came up witj this.
(function refineQuery(current, parent) {
// Add your code here, such as current.addQuery(field, value);
var myuser = parent.u_target_account;
var startDate = parent.u_audit_created;
current.addQuery('user', myuser);
current.addQuery('sys_created_on','>=', startDate);
})(current, parent);
We now see all entries in the sys_audit tabel of the selected uset as of the time the impersonation or login started.
We are now working on getting the impersonation.end (date/time) in the same record, so we can show the records of the sys_audit table in the timeframe
impersonation.start
impersonation.end
Greets
Wim