Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to create service map for network

pratiksha5
Mega Sage

We have a requirement where we need to create a service map for network topology. 

 

So the client get data from the switches it travels through multiple switches and reach to end switch. 

 

Is it possible to create a map? We have routing table populated in the cmdb and it dose have the route information. But I am not finding any way to do this? 

 

Can I extend a pattern to trace the route? 

 

 

6 REPLIES 6

also see where that data is stored .

pratik0306
Tera Guru

@pratiksha5 - do u have any load balancer which is a network device like F5 or something? If yes then i think that may help getting the info.. Otherwise since there are no servers involved, so not really sure if servicenow has any way to create the service map automatically.