Hello Everyone,I have asked a similar question before but didn't get very far however I now have a better idea of what I need. We have a request that requires an attachment, currently.... the request gets approved and sent to one of our teams who dow...
When I set the maintenance flag on an alert does it suppress new alerts?The documentation seems to say that it only affects the roll-up into the Overview page. Also new, identical, alerts will also have the maintenance flag set if all previous iden...
I am trying to copy a file or directory from a Windows server to my Windows MID server. Using a simple Powershell activity where the credential vault has an account that is a local admin on both servers. Copy-Item -path \\server1\d$\repor...
Sorry for asking this again. Could anybody point me to the documentation of on-call scheduling API that has all available methods and examples? Thanks
How can we dynamically change the current domain session based on company's domain of an incident when a certain condition is met e.g a tick box is ticked.In a domain separated instance, each company has its own domain. We want to change the engineer...
I'm trying modify discovery pattern for JBoss. I have this HPUX host (which is essentially my DB server) that connects to my JBoss application via TCP. Here are the steps that I'm taking:Pre-requisite: Created a table by the name "MYDBServer Entry ...
I have created a new discovery pattern for Mule Services. In the first step, I am attempting a Match operation on the $process.executable Contains "java". When testing the step in debug mode, I get a "Debug Step - Failure" dialog with the follo...
EDIT: I double checked the wiki article, which was last modified in 2014 and the enhancement was identity probes and sensors. Given the age, I don't believe that article is very applicable to what I describe below. I'm looking for some detail expla...
Hi AllCurious to know what exactly is service watch and what range of scope it offers.Is it worth the while learning for someone who has developer like background in SNOW and has never been exposed to stuff like discovery,inventory and configurat...
Hi,We have a requirement to discover the below storage devices:1. Hitachi HNAS 3080 & 40602. HP EVA 4400Wanted to know the pre-requisites for discovering the storage devices. What information or configuration is needed to be done at the storage end.H...
Hi,In a Geneva instance with Domain Separation and Orchestration enabled. We are looking into running SSH scripts on Cisco ASA firewalls from ServiceNow.ServiceNow allows specifying username and password to logon to the device, however Cisco ASA and ...
Table : sys_user I am trying to run a piece of code , its not working , i would like to get people inputs ,We need a background script to update the Employee Number for all people with a User Brand = "Beta""to add "Beta:" as a prefix to the existing ...
I am having to click and go into each CI and update the company field individually - for over 100 CI's this is tedious and a pain - there must be a way to select all CI's and update the company field all in one go.any ideas of how to do this?
Has there been any changes in the way timezones are handled in background scripts? Earlier i can run with my timezone (EST), but now when i try the times are being queried in UTC format.
When i'm trying to open reference table (ex-portfolio)with end user( no roles) getting error like "Security constraints prevent access to requested page" -- i need to resolve this issue without using ACL's-- if any one knows please reply back.