How to delete a Published Cloud Account when the datacenter is not present any longer?
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‎09-10-2018 01:01 AM
Hello,
I have deleted a datacenter (AWS) without first checking if there were some related Cloud Accounts.
So I am in a situation now that I do not have the datacenter and I cannot delete the Published Account, because I cannot Unpublished it and when I try to enter the account I get the message "Failed to get associated data center".
So how can I remove this account?
Thanks
Mirco
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‎09-14-2018 04:40 AM
There should be atleast one associated datacenter in the cloud account, otherwise we will not be able to unpublish it from the cloud admin portal.
The work around could be, just go the cmdb_ci_cmp_cloud_account_list.do in the table UI. click on your cloud account and mark the status as draft. You can either delete it from here now or delete it from the cloud account UI in the admin portal. Both will work.
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‎09-14-2018 04:46 AM