ADME in Service Mapping Plus
Hi, What will be the impact on Service Mapping Plus if ADME is disabled ? Also i want to know what exactly does the powershell script does ? Thanks,Anand
Forum Posts
Resolved! Is discovered information encrypted?
Hi All, Question about ITOM discovery data and the database of ServiceNow instance.As a customer requirement, the server's IP, hostname, and mac address should be encrypted when stored in database.Is there a process to encrypt the discovery when it i...
Potential solution to an error "TypeError: Cannot read property "host_classification" from null"
Hi folks,Having executed probe-based Discovery, the following error message was popped out for several IPs:TypeError: Cannot read property "host_classification" from nullAll the devices for which the instance received this error failed to be register...
Specifications of Steps in the DIscovery Pattern
If a Bat file is executed in Step, does it not move to the next Step until it is completed?Suppose I run a long-running Windows Bat file in Step of DIsocvery Patten.In that case, does Step not move to the next Step until the Bat file it started compl...
what are Principle CI classes in CMDB ?
Is it mandatory to configure Principle CI classes in CMDB ? Do we need to identify Principal CI classes as best practice ?
Cisco IP Phone Discovery on Washington DC
Hi all,We do not currently have any of these devices discovered within our CMDB and I was wondering if anyone could offer me some guidance on how we can pull these in? Is it just that we are not scanning a network range we should or is there some s...
Simulation error-Simulator: Create Pattern Identification section for JBoss WildFly Part 1
Hi can some assist me with this? Getting this error when I am setting up the identification path
Resolved! Discovery of local certificates on a specific folder
Hi,I'm running a discovery process for certificates.I read this article: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/run-cert-discovery.html#run-cert-inventory-mgmt-import My goal is to discov...
Agent client collector -- Server Decommissioned
Hi Team,We have rolled out multiple agents to different Linux and Windows servers. However few of those servers have been decommissioned later on and subsequently 'status' of agents installed on those servers are showing as 'Down' within ServiceNow '...
MSSQL Hybrid Benefits and Software Discovery
In measuring Microsoft compliance for SQL and Windows Servers, we need to be able to see where “Hybrid Benefits” is selected for devices. Can ServiceNow discovery be configured to pull that information?
AWS Cloud discovery - Account validation issue
Hi all, I met an issue when trying to validate AWS service Account (sub account), the issue as below:I suppose that this maybe network/firewall issue, then I also tried to execute the command in ECC Queue, look like it work fine, see below:could you ...
How to Discover IPv6 Devices in ServiceNow
Hi Community,I would like to discover ipv6 devices and bring them into my instance. Has anyone implemented ipv6 ?? If you have please provide me some steps on how to achieve this.ThanksDileep
Windows Server without Serial number on Serial number table
I want to create a report for the list of windows servers which do not have serial numbers mapped on cmdb_serial number tablecan anyone suggest how can i create a report or a fix script ?
ACC Agents - custom plugin - certificate issue (new release)
With new ACC Framework release 3.5.3 there is "Any custom certificates now need to be part of a truststore"ServiceNow, basically at one point, disabled whole ACC Custom Plugin functionality, becase all plugins have to be installed in OS truststore.We...
ACC AGENT INSTALLATION ERROR: There's a problem with this Windows Installer package.
Hi, I have an installation error for ACC Agent, basically the same as it is described KB0994499 - Agent Client Collector Installation fails with "There's a problem with this Windows Installer package. A script required for this install to complete co...
