We have a team that does regular work on several CIs, they are using a spreadsheet for when things are in maintenance mode and when events are create they reference that and close them as not needed. These maintenance windows are standardized so happ...
Hi All, How can I sent/receive email in PDI for testing the inbound action. I have enable the email properties but still it is not working. Thank you,Aryan
Hi all I have done a new MID server installation. The MID server installed and connected successfully. No error in the log also. The mid server is reflected in the list of services in my system also. But the mid servers are not visible in my instanc...
Our CMDB uses an agentless discovery. I'm having limited success with my service mapping even when using IP address of entry point (web server usually). We have 20-30 domains in our environment, and the DNS doesn't always resolve, so I usually use th...
Greeting All ...Where can i find out how to send Webhook events from a 3rd party tool, direct into the ITOM Event Table.All I can find is an article from 2016 - is this still valid? CheersPaul
Hi All,Hope you are doing good. I am not finding much information in the product documentation regarding integration event sources with ServiceNow. I know we have different method to integrate but there is no much clear information on this.Can anyone...
Dear all, We are exploring to discover Kubernetes that is hosted in a platform that is not Openshift, AWS, Azure and GCP.I was wondering if ServiceNow Discovery support that. While checking the doc, it seems only support Kubernetes hosted in Openshif...
We have a number of teams with missing CI data across multiple attributes. Is there a way to set up a league table (or some other gamification approach) to help drive improvements by tapping into the competitive nature of our team heads. Using CMDB H...
Hi all I am created a custom probe/sensor. The input is fine, but i cannot relate the input to a CI. I am trying "g_device.getCmdbCi()" og "this.getCmdbCi()", but none of them returns anything. It seems to be the same code used in "Windows - JBoss Ge...
Hello Experts, While discovering one the OS of Oracle Linux 7.9, all the steps from respective pattern is getting triggered and providing the output. However Delete Handler gives error as Failed to Find CI matching cmdb_ci_oracle_management_agent fro...
So, I read the description in the ServiceNow Store and this page Validate commands used in discovery (servicenow.com) and the KBbut still now sure I understand what I would use this for. Can someone explain?Thanks!
Hi All, We are in process of data port and enabling discovery on our instance.For Heritage Data we are getting the CI and IP address and to map a CI to IP address we have to create a dummy NIC record in Network Adapter table. Now when Discovery runs ...
The mid server service runs using a standard user account and I have a credential setup under Orchestration > Credentials for our admin account that will conduct the powershell orchestration. I have the following Powershell command that removes a use...
Hi,we have discovered about 12000 servers on a client project (Windows, Linux, vCenter).With our Discovery we are overwriting the data imported manually from their old database. Discovery. In some cases the ServiceNow Discovery also modifies the inst...
Hi All, @Servicenow_1 @laurenmcmanamonI am unable to access creator studio in Xanadu release. Whenever I clicked on Creator Studio button, It's redirecting to another page and throwing an error: Please help me to resolve this error. Thank you,Prahla...
