Hi We are also facing a issue in our instance. Issue is that the discovery process creates "product models"(cmdb_ci_hardware_model) and it doesn't update it later so the CI / Assets are not updated properly. There is a case where for a Hardware Model...
Hello,I want to understand How Model number is Populated or updated for a product record in cmdb_hardware_product_model table. There is a case where in the product record(cmdb_hardware_product_model) the model number is wrong and when it is fixed via...
On a new install I'm configuring in our lab environment I keep seeing the following error in the wrapper log after attempting to start the service. [Fatal Error] :32:78: The character reference must end with the ';' delimiter. This is on Windows 2016...
Hi Snow experts, I have a requirement to fetch all the AD groups from azure AD.Which would be better approach?1. fetch groups via LDAP which is already configured2. Via AD spoke which is already configured and running3. Rest APIor something else ?
Hi Experts, I want to learn service now from the beginning . Could someone please suggest from where should I start ?I want some links to guides, documents,vedios which could help me get started.Please suggest how to do some practical exercises (i...
I want to create a distribution list through servicenow ,To add user & remove user as well.If any idea script can share here to achive this.
Hi All, We are trying to implement AWS cloud discovery, In regards to that we need to create Master and Member account with IAM role and policies assign them as per the activities list. But AWS team has requested the YAML file in a CloudFormation tem...
Hi All,I'm running into an in issue where for some reason 1) I raised incident but still I don't see in Needs Attention in Enterprise Portfolio. Pls see first screenshot 2) Not sure how to fix the errors in the second screenshot in Enterprise por...
Please let me know If I am doing anything wrong here:
I'm trying to create a Discovery pattern to parse an SN MID server's config.xml file but I'm having issues getting it to work.The "Parse XML file" pattern action works well for the below kind of XML, where you just want the inner text. I can use the ...
We have requirement to Discovery the Patches(cmdb_ci_patches) table. However, I would like to know if the discovery will be able to give us the information like.. what is the patch installed, Patch version, last installed patch. There are some postin...
We are working on Servicenow integration with Exchange server. When running a powershell script. we are getting below errorHas anyone faced this issue ? *** Windows PowerShell is in NonInteractive mode. Read and Prompt functionality is not available....
We have recently started the Tag based service mapping in our environment. We have created manually created the CI Tag Categories and Tag Based Service Families.My question is do we need add the Tag Based Service Families each time and Map to the CI ...
Hello CommunityNetwork switch issue if created with following errorPlease help!
Have a scenario where need to fetch the Variables and Multi Row Variables of a particular catalog item in reports.
