What is the best way to regularly update the CMDB CI asset serial number and contract number?We receive data from vendors (Dell, HP) in the form of Excel sheets. The Excel sheets contain serial numbers, contract numbers, expiration dates, etc. Need t...
Hi all,I have a requiremwnt to retrieve Windows event log (.evtx) into Now Platform without manual import.Which application module can I use to achieve this goal? Regards.
Hi All, We are setting up CMDB for a new project, and one of inventory for Windows End User device is MS Intune.Which medium will be better to bring data in our CMDB - Service-Graph Connector for Intune or CI Discovery?Also, if anyone can explain the...
Hello Community, I need help determining how to handle three separate events that may be related to a single monitoring tool issue. Each event could be triggered by a different alert. If the top-level alert is triggered, the lower-level alerts should...
Can you please explain what configuration should we done in ServiceNow side so that we can integrate with Vrops anyone Please help?
Any idea how to discover dynamic IPs printers using ServiceNow discovery? i cant use IP list or IP range as these are dynamic always changing?
Hi, I need some help, I don't know if I'm posting in the right category. We have a few Discovery Schedules to scan some networks and feed the data into CMDB, but we noticed that during the Schedule several machines have authentication problems, but i...
Hello all! My organization will be implementing ServiceNow Discovery in Q1/Q2 2025, but I have not been able to find any reference or documentation related to a specific question I have regarding Disk (Hard Drive) Serial Numbers. Does Discovery have ...
Can anyone please explain below question with simple examples:--Scripted REST API-REST *REST API Explorer- API- Outbound*REST Message- Inbound and outbound Integrationand please provide you tube links related to integration to start from basics.Than...
I'm new to the Tag Governance capability and have a question regarding the Efficacy reports and how to tune them. I've setup a new Tag Key Policy to check for expected tags where the CI class is "Resource Group" and Install Status is "Installed" I'm ...
Hi All, We have an requirement where we have create SR if someone is sending email for a particular email addresses exam abc@gmail.com. We have 8 different emails and if user is sending to any of these 8 emails a new SR will create and every email ha...
Hi, 1. Where can I check SCCM jobs are configured or setup? Apart from scheduled jobs written where are they setup?2. Apart from Discovery job and Range sets added, Is anything else configured for discovery? ** 3. Some of the Asset records are gettin...
Hi FolksI kindly ask your experience on these two fields in CMDB, with a very similar label (Install Status and Operational Status), arounded by a single mystery on the purpose. In fact the HI Support simply said;"As per the OOB, In a base system, th...
Hello, I'm looking for a way to put alerts into maintenance without relying on the out of the box maintenance rules. Ideally, it shouldn't have anything to do with the CIs in the CMDB and be usable through the API. For e.g. alerts from a particular s...
Looking for advice on creating pattern to describe file systems for Amazon AWS FSx.
