Import Data from FTP data source
Hi All, Importing data from client server using FTP Data source and here we need to update the file path dynamically how to do it , could anyone help and this will be scheduled.Thanks & RegardsSravani C
Forum Posts
Tanium Asset Integration to CMDB
Hi,With Tanium connect app integration are you able to transfer assets from Tanium into the CMDB of Servicenow?Thanks
Nutanix - "Virtualized by::Virtualizes" relationships.
Hi, I was checking the Nutanix documentation and it seems the OOTB Discovery won’t create “Virtualized by::Virtualizes” relationships.With some few exceptions, our Nutanix instances have mostly Desktop Virtual Machines and we only discover Servers i...
Discovery Property "glide.discovery.network_discovery.functionality"
What will happen if we change the mentioned property of discovery "glide.discovery.network_discovery.functionality" to SSH? ThanksAshish Kumar Rai
What is the best way of assigning Alerts based on Source Instance to specific Assignment Group
Hi,There are multiple integrations for Event Management, sometimes for same CI there are different events generated for different Connector instance. Is there a way to route All the alerts to specific Assignment group based on Source Instance. https:...
Resolved! How to get Database and tablenames of database instances using discovery?
Hi We have a requirement to import database names of MySQL, PostgreSQL, MongoDB etc...We are successfully discovering MySQL instances. But how to read database and table data of each MySQL or PostgreSQL. I have read in a document to provide applic...
Populate SNMP Sensor Return Data
Hello, I want to update a custom field on my CI record by capturing the SNMP Sensor return data on Classifier "On Classification Script". How do i get the SNMP probe sensor data into "On Classification Script" Servicenow Wiki has this code, but th...
How can i prevent that ServiceNow discovery create data into core_company table
How can i prevent that ServiceNow discovery create data into core_company table
Resolved! Duplicates CI's
Duplicates CI's - serial numbersAfter Remediating the old duplicate task and closing the task as completed a new De-duplicate task is getting created with the same serial number as duplicates on the CMDB and Asset table with the same created date and...
Route53 Service Catalog product can be updated or not
@chrisperry @RickRick Marsha @Michael Jones @Vincent Daniele @Mark Roethof when we create the request for Route53 AWS catalog item RITM will be generated and then if RITM is get closed complete after provisioning the product from AWS. on table "x_...
Discovery Error in Service Map
I am seeing the error : "Failed to identify the CI Type of the process listening on port 80 on host x.x.x.x. Please review the discovery log for further details " for two servers in a Service Map. A specific server is failing on one of the pattern ca...
Resolved! What kind of skill set that ITOM guy should have to implement CMDB discovery for non-windows devices
There is a need to discovery devices other than Windows like Unix, Linux or whatever applicable. I wanted to know is there any specific skillset required to implement discovery on these devices? Does the person should be aware of Linux, Unix machines...
Service Bridge Licenses
I have a large customer with several standalone instances. Generally, each one is configured to handle all of the needs its department requires. The customer wants to break apart and aggregate this functionality into various groups of consumers and p...
Demand Approvals
For demand (dmn_demand) on now mobile approvals are there, if user clicks on Approval/rejection we need to provide reason for approval/rejection.Similarly I want to have it for esc portal.On esc portal we have approvals, if we click on approve/reject...
Uploading multiple MIB files
I'm not sure if this makes sense, but when uploading MIB files, is there a requirement to upload each MIB file to a single record under MID Server> SNMP MIBs? Can multiple MIB file attachments be made to a single record? It seems quite tedious to upl...
