How to discover EMC Isilon Storage Systems?

wowashish
Kilo Contributor

Hi,

We have few EMC Isilon Storage Systems, which we would like to discover. Any input on how to do that would be appreciated.

Thanks,

Ashish

1 ACCEPTED SOLUTION

Tony Branton
ServiceNow Employee
ServiceNow Employee

You can use two methods to discover Isilon Clusters:


  • Using a server-less horizontal discovery pattern, use the Isilon OneFS API to extract information via REST.   You'll need both the Isilon REST endpoint URL (or IP address), port and a set of credentials to perform the REST queries.   See the Isilon OneFS API Reference for more information on the type of information you can extract using REST.
  • Using a horizontal discovery pattern, use SNMP to query Isilon Clusters.   I built a very basic pattern to discover an Isilon Cluster and create a CI with a Storage Server   [cmdb_ci_storage_server] class.   The pattern captures:
    • Cluster hostname
    • Chassis model
    • Chassis serial number
    • OneFS version
    • File system volume and mount point
    • Total and available space
    • Storage devices and disks (name, model, serial number)
    • Network adapters


An update set containing the pattern is attached below - note that it's supplied without warranty or support, and used at your own risk.



Of these two methods, the OneFS API allows you to extract information more readily than via SNMP.   You may also want to review the OOTB CI classes to determine if they're adequate or whether custom CI classes may better model the Isilon cluster in the CMDB.



Hope this helps.


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30 REPLIES 30

scottwright
Kilo Contributor

Talk to Noam Biran about that.  He can get you to the right place.

Was this pattern released?  If so - where can I find it.  I searched but could not see it.   - thx

Tony Branton
ServiceNow Employee
ServiceNow Employee

Hi Bob,

The pattern has been released - you can find details on the pattern in the Product Documentation, and you can opt-in to getting the patterns through the Store (logon to the store, click on the Discovery product selection, and then click on the Opt-in button).

Hope that helps.

Is the pattern available from the App Store or included in the platform?  

 

Our Storage Team is bringing in EMC Isilon soon.  Would like to know we have a viable pattern/probe to use.

 

 

Thank you!

Tom

edgood1
Kilo Contributor

I've had problems getting new Isilon devices to classify via the Shazzam probe with SNMP. I'm 100% certain that SNMP is working on these devices. I can even probe them manually in servicenow, however whenever Shazzam tries to classify the device during automated discovery via the SNMP classifier it returns "Invalid packet response" and fails.

I opened a case up but Servicenow support claims its a problem with the Isilon. Other methods of discovery may serve you better. I'm working on a different method to discover the data.