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04-13-2022 09:18 AM
Hi I am new to F5 discovery. Can someone help with the procedure. SNMP community credentials will be enough? I need to populate firmware version as well. Looks like it is not present OOB. Please suggest the best possible way to do it.
I haven't used REST api for discovery. Docs suggest might need to use that. Also SNMP community string wont be enough.
Lastly, Will the pool members populate along with the discovery (load balancer pool members) or customization will be needed for same.
Solved! Go to Solution.
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04-14-2022 02:18 AM
Yep, SNMP V3 credentials should be enough. You also shouldn't need to configure traps on the devices. Watch out for firewall rules opening TCP161 instead of UDP161 though, that's caught me out a couple of times. You'll know if the correct port protocol isn't being used from the Shazzam payload. Also, be aware that'll you'll likely get false positive SSH credential errors as these devices commonly also have port 22 open.

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04-13-2022 11:29 PM
Hi Pratiksha
There will always the DAY 1 for everyone 🙂
Please follow the steps given as per docs- https://docs.servicenow.com/en-US/bundle/sandiego-it-operations-management/page/product/discovery/concept/c_LoadBalancerF5BIGIP.html
Run discovery on Dev Instance First. Once discovery is done then Go for your additional requirements which is not available OOTB.
Regards
RP
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04-18-2022 12:47 AM
Thank you Rahul. I will post once it is done. 🙂
Will this work for f5 too?
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0793931
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05-11-2022 01:30 AM
I have two identifier entries.
1) main table setting is name and serial number and lookup table serial number and serial number type (here the serial number type was different ) order 100
2) Name and serial number order is 200
Now It should have matched the second one and updated the old CI. But discovery created a new one.
Discovery log : Identifier: , Rule 1 Searched on <> for attributes: :Skipped Identifier Entry.
Identifier: Load Balancer, Rule 2 Searched on <cmdb_serial_number> for attributes: serial_number,serial_number_type with hybrid attributes: name,serial_number:No Match.
Identifier: Load Balancer, Rule 3 Searched on <cmdb_ci_lb> for attributes: name,serial_number:No Match.
I have only two identifier rules. Please suggest a solution.
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04-14-2022 02:18 AM
Yep, SNMP V3 credentials should be enough. You also shouldn't need to configure traps on the devices. Watch out for firewall rules opening TCP161 instead of UDP161 though, that's caught me out a couple of times. You'll know if the correct port protocol isn't being used from the Shazzam payload. Also, be aware that'll you'll likely get false positive SSH credential errors as these devices commonly also have port 22 open.