How to Discover Openstack

[Gary Zawilinski]

These directions are not sufficient:  https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/service-mapping/reference/openstack-discovery.html

I create an "Openstack credential" with an Openstack "Project Name"

I then create a "CMDB CI Cloud Service Account" using the above credentials and:

Datacenter URL:  http://xx.xxxx.com:5000/v3

DataCenter Type:  Openstack Datacenter [cmdb_ci_openstack_datacenter]

The problem comes when creating a "Cloud Discovery Schedule"  The only "Providers" available are AWS, Azure & VMWare.  This is where I am stuck and do not know how to proceed.  Thank you.

[Vivektietsood]

Can you please ensure that you marked the credentials / service account active ?

Please mark helpful or accept solution so that it helps others with a similar question

[Gary Zawilinski]

Hi Vivektietsood,

Yes the credentials and service account are both marked active. thank you.

[Ashutosh Munot1]

HI,

Did you do this:

https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/concept/discovery-manager.html#create-cloud-schedule

Create a Cloud Discovery schedule

Thanks,
Ashutosh

[Gary Zawilinski]

Hi Ashutosh,

Yes I have followed that doc. The issue is the Cloud Discovery Schedule screen does not allow the choice of Openstack as a "Provider", only AWS, Azure & VMware so I cannot specify the Service account I created.  And I cannot get past that screen.