Hi,We notice that Discovery when discovering an MSFT SQL Instance CI on a SQL cluster names the instance including the hostname of the cluster node the instance is running on at the time of discovery.For instance if:Instance name: I01Cluster name: sq...
Kindly guide me on how to configure incidents inside the Service operations workspace.In the horizontal portion (highlighted in red in the figure below), I would like to add an overview and playbook (tabs), and in the vertical section, I would like t...
Hello Expert Team, Looking for quick help here for Windows Machine discovery.In my setup I am running discovery for target host and its getting failed with below message while classification Command [$env:PSModulePath = $env:PSModulePath + ";C:\SNO...
Hi experts, I'm trying to discovery 2 windows servers.One server failed with Windows classification error - Classification payload is empty. Stopping classification.The payload looks like :Another successed, with payload like below: Could anyone help...
Hi All, When we are trying to run discovery , we are getting the below issue on classify. Active couldn't classify. Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server: Regards, Pavan
Today we have control of the cronjobs in our environment in an Excel and we want to have this data within ServiceNow. The cronjobs are already inside the CMDB and I thought of using the Schedule field to have this record. The problem is that we have ...
Hello Experts, For ServiceNow Discovery, If there is discovery of devices is performed on the on-premises devices and then it migrates to Cloud Environment, will the discovery be able to scan the devices automatically?(i) Will it require additional e...
Hi Experts! Our MID Server use AD Domain account to "logon as a service" on the MID Server service. We had noticed that our AD account keeps getting locked out, hence we are replacing the same with the new account.The account we use below is an AD A...
Hi, We want to restrict an IP address to be scanned by a particular credential or credential type. For example, if an IP address is of a Network Router or a switch then it should be scanned only by SNMP credential and not by any other credentials. P...
What is the Manager of Managers (MOM) layer in ServiceNow and What is uses of it? Anyone having explanation on it please share it, Thank you.
Is there any online documentation for these network APIs? If so, where is it? SncIPAddressV4 SncIPAddressV6SncIPIteratorSncIPListSncIPMetaCollectionSncIPNetmaskV4SncIPNetworkV4SncIPRangeV4SncMACAddressSncMACAddressMfrSncIPAuthenticator
Hi All, I am pushing event using API explorer and get everything working as I expect but when i see in event's "message_key" field then I don't find any auto generated message key when i do not provide this value in API explorer. I do not get message...
I need OOB or any other simple way step by step process to suppress alerts + incident creation when CI's in maintenance mode please let me know this will be helpful for me
Hi Experts, I wanted to know more about how the ITOM licenses are calculated based on the CIs, is it by CI count? Any leads would be appreciated. Thanks,Shantanu
Good day to all,Please don't confuse this with issues with a missing OID for classification. We have 20 F5 BIG-IP load balancers in one of our test discovery schedules. I can run that schedule back to back (5 minutes to let the first finish) and in...
