How to enable mid selection in cloud discovery

Supriya B · ‎05-26-2023

Hi All,

I'm trying to do scheduled cloud discovery and it is asking me to do migrate to pattern sync. What does that mean?

How can I enable mid server selection option.

Thanks,

Supriya.

Jacques Wiehahn · ‎05-31-2023

I managed to resolve the same issue by migrating CPG to pattern

Simply navigating to "ALL >> Pattern Designer and open the Migrate CPG to Pattern". From there you can run a prerequisite check before migrating. I also noticed that there is a KB attached for more information https://hi.service-now.com/kb_view.do?sysparm_article=KB0827153

As for the selection, you can validate the The list of installed applications that can use MID Servers appear - Configure a default MID Server for each application (servicenow.com).

Hope this works for you too.

PS, I think one of the replies has 'ChatGPT' written all over it 😉

View solution in original post

Supriya B · ‎06-01-2023

Hi Jacques,

Thanks for the reply!

I'm able to select the mid server now, but I can't select the service account even though the service account status is operational. Please reply, if you have any idea on this.

Thanks,

Supriya.

Jacques Wiehahn · ‎06-05-2023

Hi Supriya,

Did you create the Azure Service Principal credentials? https://[InstanceName].service-now.com/nav_to.do?uri=%2Fdiscovery_credentials_list.do%3Fsysparm_vie...

After you have created the credentials Dis you create the Cloud Service Account?

https://[InstanceName].service-now.com/nav_to.do?uri=%2Fcmdb_ci_cloud_service_account_list.do%3Fsysp...

- Discovery Credentials = The Azure Service Principle credentials you created.

- Datacenter Type = Azure Datacenter [cmdc_ci_azure_datacenter]

Best Regards,

Jacques

Tyson Elder · ‎04-02-2024

This one doesn't work for me.

Already migrated from CPG to Pattern, confirmed by clicking 'prereq check' to which I'm advised that migrations are already complete.

But still, cloud refuses to allow mid selection....:( Cmon, ServiceNow...don't be like this!

pratik0306 · ‎04-08-2024

Hi @Tyson Elder

We had also migrated recently from CPG to pattern but m not facing this issue. Did u try to launch from Disocovery->Home-> Active Schedules?