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How to Enable the Attachment Button When It Is Not Available on a Table form?

Hari S1
Tera Contributor

Hi All,

How can I enable the attachment button if it is not available to add attachments to a table?

 

Certificate table

HariS1_0-1743006875631.png

 

Incident table, for incident table attachment option is showing

HariS1_1-1743006960683.png

 

 

 

Thank you

 

 

1 ACCEPTED SOLUTION

Hi @Hari S1 ,

you can delete that

or you can edit it in the dictionary's list view

ChaitanyaILCR_0-1743068196269.png

or from the dictionary's form view

ChaitanyaILCR_1-1743068268389.png

remove this entirely instead of setting it false if setting that to false doesn't work no_attachment=true 

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

View solution in original post

8 REPLIES 8

Chaitanya ILCR
Mega Patron

Hi @Hari S1 ,

Check if there is any attribute(no_attachment=true) like this added to collection type field of the certificate table and remove it.

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Hi @Chaitanya ILCR ,

 

Sorry, I didn't get this one. Could you please elaborate. 

 

Thanks

Hi @Hari S1 ,

https://yourinstancename.service-now.com/sys_dictionary_list.do?sysparm_query=attributesLIKEno_attachment%3Dtrue%5Einternal_type%3Dcollection%5Ename%3D"yourtablename"&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true

goto sys_dictionary table and check if this no_attachment (there are 2 no_attachments and no_attachment) look for no_attachment attribute on your table

 

if you find it remove it and check

ChaitanyaILCR_0-1743060287836.png

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya