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‎07-28-2023 01:47 AM
Hi
I have tested the following but seems not work:
https://XXXXXXXX.service-now.com/nav_to.do?uri=incident.do?sys_id=-1&sysparm_query=priority=1^incide...
Its create the inicident but short description field appears empty. And priority and state neither filled.
Could you please help me on this?
Thanks in advance.
Julio.
Solved! Go to Solution.

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‎07-28-2023 02:04 PM
Hi JTL,
Replace the & sign before sysparm by %26
Here is a successful test I have just done:
JP

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‎07-28-2023 02:04 PM
Hi JTL,
Replace the & sign before sysparm by %26
Here is a successful test I have just done:
JP
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‎07-31-2023 02:10 AM
Hi @JP - Kyndryl
Many thanks for your help! and for your soon response! It worked for me too