How to Manually Register Certificates

honamiUeo
Tera Contributor

Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer.

However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates.

I uploaded the certificates manually, but it didn't work as expected as described below.

honamiUeo_1-1731559462122.png

 

honamiUeo_0-1731559383677.png

 

Ideally, I would like to display a few samples on the dashboard as shown below.

I would appreciate any assistance you can provide.

2 ACCEPTED SOLUTIONS

User342536
ServiceNow Employee
ServiceNow Employee

Hi @honamiUeo ,

 

Please follow the doc below, in order to get successful load file certificate.

 

https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/r...

 

 

Kindest Regards,

 

Rodrigo Donnangelo

Please mark helpful, if this helped you!!!

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Sohail Khilji
Kilo Patron
Kilo Patron

Hi @honamiUeo ,

 

Follow this :

 

Step 1 : Certificate Management > Bulk Upload Certificates

Step 2 : Select Download Template File (.xlsx) link to download the sample_cmdb_ci_certificate.xlsx file.

step 3 : Open the sheet and add the SSL certificates properties into the corresponding columns and save it.

Step 4 : Navigate to Certificate Management > Bulk Upload Certificates and upload the file and your done...

 

 


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10 REPLIES 10

Rishi Kendale
Giga Guru

Hi @honamiUeo,

 

Basha and Sohail has already explained the approaches which can be used.

 

Generally, ServiceNow provides several instances to pre-sales team for demo purpose. They would be the best option for this requirement.

 

If it is not available, I feel that using NowLearning will be more helpful for this demo since you will get the demo data and all the plugin support by default.

 

 

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Warm regards,

Rishikesh Kendale