How to Manually Register Certificates

honamiUeo
Tera Contributor

Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer.

However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates.

I uploaded the certificates manually, but it didn't work as expected as described below.

honamiUeo_1-1731559462122.png

 

honamiUeo_0-1731559383677.png

 

Ideally, I would like to display a few samples on the dashboard as shown below.

I would appreciate any assistance you can provide.

2 ACCEPTED SOLUTIONS

User342536
ServiceNow Employee
ServiceNow Employee

Hi @honamiUeo ,

 

Please follow the doc below, in order to get successful load file certificate.

 

https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/r...

 

 

Kindest Regards,

 

Rodrigo Donnangelo

Please mark helpful, if this helped you!!!

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Sohail Khilji
Kilo Patron
Kilo Patron

Hi @honamiUeo ,

 

Follow this :

 

Step 1 : Certificate Management > Bulk Upload Certificates

Step 2 : Select Download Template File (.xlsx) link to download the sample_cmdb_ci_certificate.xlsx file.

step 3 : Open the sheet and add the SSL certificates properties into the corresponding columns and save it.

Step 4 : Navigate to Certificate Management > Bulk Upload Certificates and upload the file and your done...

 

 


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View solution in original post

10 REPLIES 10

Hi @SK Chand Basha 

Thanks for letting me know!
I apologize for my lack of understanding, but I did not understand the following sentence.

 


take the Now learning Remote Deskop Top (RDP) for Mid server installation. While installation give PDI instance URL .

 Does it mean that we can refer to the RDP of Now learning from PDI? If so, can you give me the specific steps?

Hi @honamiUeo 

 

Instead of installing the MID Server on your Now Learning instance, you can access the Windows RDP provided by Now Learning. During the MID Server installation, you will need to specify the PDI URL, which will create a MID Server record in your PDI instance. After the installation, make sure to install the Certificate Management plugin.

 

Mark it helpful and Accept Solution!! If this helps you to understand.

Hi @SK Chand Basha 

Thank you for teaching me.
I was unable to try the method you suggested due to my lack of knowledge, but I sincerely appreciate your kindness.

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @honamiUeo ,

 

Follow this :

 

Step 1 : Certificate Management > Bulk Upload Certificates

Step 2 : Select Download Template File (.xlsx) link to download the sample_cmdb_ci_certificate.xlsx file.

step 3 : Open the sheet and add the SSL certificates properties into the corresponding columns and save it.

Step 4 : Navigate to Certificate Management > Bulk Upload Certificates and upload the file and your done...

 

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

Hi @Sohail Khilji 

 

Thank you for your response.
I think your answer is correct, but I am unable to fill in the required fields in the Template File (.xlsx) because I do not have the certificate information with me right now.
Please let me know if you have any information that I can use as a sample.
Best regards.