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How to Manually Register Certificates

honamiUeo
Tera Contributor

Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer.

However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates.

I uploaded the certificates manually, but it didn't work as expected as described below.

honamiUeo_1-1731559462122.png

 

honamiUeo_0-1731559383677.png

 

Ideally, I would like to display a few samples on the dashboard as shown below.

I would appreciate any assistance you can provide.

2 ACCEPTED SOLUTIONS

User342536
ServiceNow Employee
ServiceNow Employee

Hi @honamiUeo ,

 

Please follow the doc below, in order to get successful load file certificate.

 

https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/r...

 

 

Kindest Regards,

 

Rodrigo Donnangelo

Please mark helpful, if this helped you!!!

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Sohail Khilji
Kilo Patron

Hi @honamiUeo ,

 

Follow this :

 

Step 1 : Certificate Management > Bulk Upload Certificates

Step 2 : Select Download Template File (.xlsx) link to download the sample_cmdb_ci_certificate.xlsx file.

step 3 : Open the sheet and add the SSL certificates properties into the corresponding columns and save it.

Step 4 : Navigate to Certificate Management > Bulk Upload Certificates and upload the file and your done...

 

 


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10 REPLIES 10

User342536
ServiceNow Employee
ServiceNow Employee

Hi @honamiUeo ,

 

Please follow the doc below, in order to get successful load file certificate.

 

https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/r...

 

 

Kindest Regards,

 

Rodrigo Donnangelo

Please mark helpful, if this helped you!!!

SK Chand Basha
Tera Sage
Tera Sage

Hi @honamiUeo 

 

Best way to give a demo to customers use now learning discovery lab instance where you can use windows RDP just install a mid server in it. Run the quick discovery for the particular IP. 

 

Next steps to do certificate base discovery need to enable one discovery_port_probe i.e tls_certificate make it true was deactivated by default and run the discovery again. 

 

Mark it helpful and Accept Solution!! If this helps you to understand. 

Hi @SK Chand Basha 

 

Thank you for your reply.
I also tried using the Now Learning instance, but I was unable to activate the certificate management plugin.
If you know how to activate plugins on the NL instance, please let me know.

Hi @honamiUeo 

 

You can do this take a PDI install the Discovery product (com.snc.discovery) and certificate Management (sn_disco_certmgmt) and take the Now learning Remote Deskop Top (RDP) for Mid server installation. While installation give PDI instance URL .

 

Mark it Helpful and Accept Solution!! If this helps you to understand.