How to populate discovery source value correctly for service graph connector or jamf?

Prasnajeet1
Giga Guru

I have activated the service graph connector for jamf and able to populated 3036 record . however for 201 record the discovery source is populating as sg-jamf which is correct but for rest of 2800 record discovery value was populating as Technopedia-TADA4D which is wrong. Technopedia-TADA4D is a another integration in the infrastructure. So if anyone can help with solution like what to implement or how to implement would be great help me for me.

 

Thanks for your support in advance.

10 REPLIES 10

Anshu_Anand_
Kilo Sage
Kilo Sage

is this 2800 records created or updated?

are you using reconciliation rule in cmdb?

Regards,
Anshu

These are all updated record.

We have not applied any reconciliation rule or IRE.

I think when the 3036 records populated,

the discovery source was different.

But after that Technopedia-TADA4D integration ran and updated the discovery source.

 

If not just try to pick up any random records in those 2800 records.

goto audit history of that CI and see the discovery source field.

It will tell which data sources  updated it and when.

find_real_file.png

 

Regards,
Anshu

This is the snap shot of audit/history.

 All the time different data source runs its update the data source. In this case mainly techno casper. but i want the discovery source as sg-jamf

I am really looking for some help which could resolved the issue.

Please help