How to populate discovery source value correctly for service graph connector or jamf?

Prasnajeet1
Giga Guru

I have activated the service graph connector for jamf and able to populated 3036 record . however for 201 record the discovery source is populating as sg-jamf which is correct but for rest of 2800 record discovery value was populating as Technopedia-TADA4D which is wrong. Technopedia-TADA4D is a another integration in the infrastructure. So if anyone can help with solution like what to implement or how to implement would be great help me for me.

 

Thanks for your support in advance.

10 REPLIES 10

See if your all the data sources are passing via IRE engine,

you have to only add the priority and data refresh rules in reconciliation rules.

if the robust transform map does not have any IRE defined script

something like this

https://community.servicenow.com/community?id=community_blog&sys_id=3cbc6a25dbd0dbc01dcaf3231f961977

It will not work, then you have to define a BR to cancel insert/update transaction.

Regards,
Anshu