How to Set Event Severity with respective solarwinds

imranbasham
Tera Contributor

‎05-23-2022 07:06 AM

Hi,

We are using out of box SolarWinds connectors to pull events.

Events are received but the severity field is empty, when we check we could see an additional information field in the event form that has an attribute icon that is used to set severity by referring to the em_mapping_rule table, please refer to the below screenshot. 

And also please let me know how the value priority group value is set in alert, we are not doing any mapping for that field in the event rule 

 

 

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find_real_file.png

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User511834
Tera Expert

‎05-23-2022 05:44 PM

I can't see the processing notes from your screenshot but you should have something like:

Mapping rule(s) applied: solarwinds-icon-severity

The if you go to the alert Alert0012384 the priority should be set to Critical if all is working fine.

imranbasham
Tera Contributor
In response to User511834

‎05-23-2022 11:55 PM

Thank you, yes, I could see that information in the processing notes.

The severity will not be updated in the event form, will it be reflected only in alert form?

And also, we don't have any staging form before the records get created in event form?

 

How do we reprocess the event again? 

 

 

 

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